Understanding Complex Coordination Processes in Health Care

Authors

Nina Lundberg, Gothenburg UniversityFollow
Hilda Tellioğlu, Vienna University of Technology, AustriaFollow

Abstract

This paper identifies and analyses complex coordination processes at radiology departments in Austria1, Denmark, and Sweden. The understanding of coordination work is emphasised by focusing on different interdependencies between work activities. It illustrates that various interdependencies have different properties, which in turn have derived different coordination dimensions. We refer to these dimensions as predefined and situated coordination. This paper points to the needs for designing coordination tools inscribed with properties that fit the properties of various kinds of coordination work. Finally, ways of integrating these tools are discussed.

Recommended Citation

Lundberg, Nina and Tellioğlu, Hilda (1999) "Understanding Complex Coordination Processes in Health Care," Scandinavian Journal of Information Systems: Vol. 11: Iss. 1, Article 5.
Available at: https://aisel.aisnet.org/sjis/vol11/iss1/5