E-Daakhil: Difference between revisions
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== History and Objective == |
== History and Objective == |
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E-Daakhil is an online portal launched on 7th September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online filing of complaints by an aggrieved consumer and also facilitates of digital payments related to it<ref name="ed ref1">{{cite news |last1=Chaturvedi |first1=Tulika |title=eDaakhil: How To File Consumer Complaints From Home, Get Relief Within 100 Days |url=https://www.thebetterindia.com/269846/edaakhil-login-file-consumer-complaint-online-portal-rules-registration/ |access-date=2 March 2022 |publisher=thebetterindia.com |date=20 December 2021}}</ref>. The portal is available in Consumer Redressal Commissions of various [[States and union territories of India|states]] of India<ref name="ed ref2">{{cite news |title=E-Daakhil portal for consumer grievances launched in Rajasthan |url=https://zeenews.india.com/india/e-daakhil-portal-for-consumer-grievances-launched-in-rajasthan-details-here-2431612.html |access-date=2 March 2022 |publisher=zeenews.india.com |date=28 January 2022}}</ref><ref name="ed ref4">{{cite news |title=Meghalaya launches e-Daakhil portal for redressal of consumer grievances |url=https://northeastlivetv.com/around-ne/meghalaya/e-daakhil-portal-in-meghalaya/ |access-date=2 March 2022 |publisher=northeastlivetv.com |date=26 February 2022}}</ref><ref name="ed ref5">{{cite news |title=MINISTER UPRETI LAUNCHES E-DAAKHIL PORTAL |url=http://www.sikkimexpress.com/news-details/minister-upreti-launches-e-daakhil-portal |access-date=2 March 2022 |publisher=sikkimexpress.com |date=8 October 2021}}</ref>. |
E-Daakhil is an online portal launched on 7th September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by an aggrieved consumer and also facilitates of digital payments related to it<ref name="ed ref1">{{cite news |last1=Chaturvedi |first1=Tulika |title=eDaakhil: How To File Consumer Complaints From Home, Get Relief Within 100 Days |url=https://www.thebetterindia.com/269846/edaakhil-login-file-consumer-complaint-online-portal-rules-registration/ |access-date=2 March 2022 |publisher=thebetterindia.com |date=20 December 2021}}</ref>. The portal is available in Consumer Redressal Commissions of various [[States and union territories of India|states]] of India<ref name="ed ref2">{{cite news |title=E-Daakhil portal for consumer grievances launched in Rajasthan |url=https://zeenews.india.com/india/e-daakhil-portal-for-consumer-grievances-launched-in-rajasthan-details-here-2431612.html |access-date=2 March 2022 |publisher=zeenews.india.com |date=28 January 2022}}</ref><ref name="ed ref4">{{cite news |title=Meghalaya launches e-Daakhil portal for redressal of consumer grievances |url=https://northeastlivetv.com/around-ne/meghalaya/e-daakhil-portal-in-meghalaya/ |access-date=2 March 2022 |publisher=northeastlivetv.com |date=26 February 2022}}</ref><ref name="ed ref5">{{cite news |title=MINISTER UPRETI LAUNCHES E-DAAKHIL PORTAL |url=http://www.sikkimexpress.com/news-details/minister-upreti-launches-e-daakhil-portal |access-date=2 March 2022 |publisher=sikkimexpress.com |date=8 October 2021}}</ref>. |
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== Benefits == |
== Benefits == |
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Revision as of 07:07, 2 March 2022
E-Daakhil is an online portal launched by The National Consumer Disputes Redressal Commission (NCDRC) in September 2020 for facilitation of offline and online complaints relating to Consumer Protection Act, 2019 by the consumer. The portal is available across all State Consumer Redressal Commissions. In addition to saving time and money, it is helpful in many ways to consumers.
History and Objective
E-Daakhil is an online portal launched on 7th September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by an aggrieved consumer and also facilitates of digital payments related to it[1]. The portal is available in Consumer Redressal Commissions of various states of India[2][3][4].
Benefits
Following are the benefits of E-Daakhil portal[5][1]:
1. Consumer can file complaints from anywhere irrespective of their physical location.
2. Consumer commissions in various states can scrutinise the complaints online and can accept,reject or forward it for further processing at respective state level commissions.
3. Fees payment for the complaints can be done online or direct.
4. Includes additional features like filing online notice, downloading the document link related to any filed case, downloading the court hearing video,filing the reply in writing for issues raised by other party,alert subscription messages through mail or sms and other issues like additional filing by the complainant through online can be done.
Till November'2021,9800 complaints were lodged in the E-Daakhil portal across various consumer commissions of India, and out of these around 213 cases were resolved through this portal.
Related Artices
References
- ^ a b Chaturvedi, Tulika (20 December 2021). "eDaakhil: How To File Consumer Complaints From Home, Get Relief Within 100 Days". thebetterindia.com. Retrieved 2 March 2022.
- ^ "E-Daakhil portal for consumer grievances launched in Rajasthan". zeenews.india.com. 28 January 2022. Retrieved 2 March 2022.
- ^ "Meghalaya launches e-Daakhil portal for redressal of consumer grievances". northeastlivetv.com. 26 February 2022. Retrieved 2 March 2022.
- ^ "MINISTER UPRETI LAUNCHES E-DAAKHIL PORTAL". sikkimexpress.com. 8 October 2021. Retrieved 2 March 2022.
- ^ "E-Daakhil portal for consumer grievance redressal now operational in 15 states, UTs". economic times. 26 February 2021. Retrieved 2 March 2022.
External links