Customer support and technical assistance
Select your Carbonite™ product:
Carbonite Safe or Safe Server Backup for Home and Small Business
Carbonite Safe or Safe Server Backup for Home and Small Business
Links |
Support For home or small business |
Carbonite Endpoint Backup
Carbonite Endpoint Backup
Contact | ||||||||||||
Email support is available 24 hours a day, 7 days a week. | ||||||||||||
Regional Numbers | ||||||||||||
North America 1-866-855-9555 | Australia 1-800-751-697 | Belgium (+)32 78 48 01 77 | France (+)33 (0)1 47 77 15 06 | Germany +49 2162 91980 70 | India 000-800-919-0270 | Luxembourg +352 20 88 27 66 | Netherlands 0800 0229042 | Singapore 800 852 3977 | South Africa +27 87 056 8849 | Spain 900 876 833 | UAE 8000 4449725 | UK +44 (0)800-014-8966 |
Links | ||||||||||||
Quick links and resources |
Carbonite Backup for Microsoft 365
Carbonite Backup for Microsoft 365
Contact | ||||||||||||
Email support is available 24 hours a day, 7 days a week. | ||||||||||||
Regional Numbers | ||||||||||||
North America 1-866-855-9555 | Australia 1-800-751-697 | Belgium (+)32 78 48 01 77 | France (+)33 (0)1 47 77 15 06 | Germany +49 2162 91980 70 | India 000-800-919-0270 | Luxembourg +352 20 88 27 66 | Netherlands 0800 0229042 | Singapore 800 852 3977 | South Africa +27 87 056 8849 | Spain 900 876 833 | UAE 8000 4449725 | UK +44 (0)800-014-8966 |
Links | ||||||||||||
Quick links and resources |
Carbonite Server Backup (formerly EVault)
Carbonite Server Backup (formerly EVault)
Notification | ||||||||||||
Urgent Patch for Carbonite Server Carbonite Server has discovered a security vulnerability associated with third-party libraries used in the product. A hotfix is available for customers to eliminate the vulnerability and is recommended to be applied immediately. | ||||||||||||
Contact | ||||||||||||
Email support is available 24 hours a day, 7 days a week. | ||||||||||||
Regional Numbers | ||||||||||||
North America 1-866-855-9555 | Australia 1-800-751-697 | Belgium (+)32 78 48 01 77 | France (+)33 (0)1 47 77 15 06 | Germany +49 2162 91980 70 | India 000-800-919-0270 | Luxembourg +352 20 88 27 66 | Netherlands 0800 0229042 | Singapore 800 852 3977 | South Africa +27 87 056 8849 | Spain 900 876 833 | UAE 8000 4449725 | UK +44 (0)800-014-8966 |
Links | ||||||||||||
Quick links and resources |
Carbonite Availability (formerly DoubleTake)
Carbonite Availability (formerly DoubleTake)
Contact | ||||||||||||
Email support is available 24 hours a day, 7 days a week. | ||||||||||||
Regional Numbers | ||||||||||||
North America 1-866-855-9555 | Australia 1-800-751-697 | Belgium (+)32 78 48 01 77 | France (+)33 (0)1 47 77 15 06 | Germany +49 2162 91980 70 | India 000-800-919-0270 | Luxembourg +352 20 88 27 66 | Netherlands 0800 0229042 | Singapore 800 852 3977 | South Africa +27 87 056 8849 | Spain 900 876 833 | UAE 8000 4449725 | UK +44 (0)800-014-8966 |
Links | ||||||||||||
Quick links and resources |
Carbonite Migrate (formerly DoubleTake)
Carbonite Migrate (formerly DoubleTake)
Contact | ||||||||||||
Email support is available 24 hours a day, 7 days a week. | ||||||||||||
Regional Numbers | ||||||||||||
North America 1-866-855-9555 | Australia 1-800-751-697 | Belgium (+)32 78 48 01 77 | France (+)33 (0)1 47 77 15 06 | Germany +49 2162 91980 70 | India 000-800-919-0270 | Luxembourg +352 20 88 27 66 | Netherlands 0800 0229042 | Singapore 800 852 3977 | South Africa +27 87 056 8849 | Spain 900 876 833 | UAE 8000 4449725 | UK +44 (0)800-014-8966 |
Links | ||||||||||||
Quick links and resources |
Carbonite On Demand
Carbonite On Demand
Contact | ||||||||||||
Email support is available 24 hours a day, 7 days a week. | ||||||||||||
Regional Numbers | ||||||||||||
North America 1-866-855-9555 | Australia 1-800-751-697 | Belgium (+)32 78 48 01 77 | France (+)33 (0)1 47 77 15 06 | Germany +49 2162 91980 70 | India 000-800-919-0270 | Luxembourg +352 20 88 27 66 | Netherlands 0800 0229042 | Singapore 800 852 3977 | South Africa +27 87 056 8849 | Spain 900 876 833 | UAE 8000 4449725 | UK +44 (0)800-014-8966 |
Links | ||||||||||||
Quick links and resources |
Carbonite Recover
Carbonite Recover
Contact | ||||||||||||
Email support is available 24 hours a day, 7 days a week. | ||||||||||||
Regional Numbers | ||||||||||||
North America 1-866-855-9555 | Australia 1-800-751-697 | Belgium (+)32 78 48 01 77 | France (+)33 (0)1 47 77 15 06 | Germany +49 2162 91980 70 | India 000-800-919-0270 | Luxembourg +352 20 88 27 66 | Netherlands 0800 0229042 | Singapore 800 852 3977 | South Africa +27 87 056 8849 | Spain 900 876 833 | UAE 8000 4449725 | UK +44 (0)800-014-8966 |
Links | ||||||||||||
Quick links and resources |
Carbonite Cloud-to-Cloud Backup (formerly Zix)
Carbonite Cloud-to-Cloud Backup (formerly Zix)
Contact |
Phone: 1-888-576-4949 |
Carbonite Information Archiving (formerly Zix)
Carbonite Information Archiving (formerly Zix)
Contact |
Phone: 1-888-576-4949 |