Matalan slammed for hitting Scots with sky high delivery charges after claiming towns and cities are 'remote'
THE firm are charging customers in Aberdeen, Perth, Dundee, Inverness and Paisley as much as £108 for delivery of medium to large-sized products.
ONLINE retailers Matalan Direct are hitting Scots with sky-high delivery charges – after classing most areas of the country “remote”.
The firm are charging customers in the Dundee, Perth, Aberdeen, Inverness and Paisley postcode areas £108 to deliver medium to large-sized goods.
And even Edinburgh and Glasgow fall into their “remote area 2” category alongside Dumfries and Galloway, Kilmarnock, Motherwell, Falkirk and Fife. Customers in those regions are being charged £72.
The company website says their normal charges for mainland Britain are £14.99 but that surcharges may apply for “some remote areas”.
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One bemused customer told how the cost of delivery was more than her goods.
Laura Campbell, 50, from Dundee, said: “I thought it was a mistake so I put my address in again but it still came back as a remote area.”
READ MORE: How to find out about all the best Black Friday 2016 deals before anyone elseOther raging Scots took to social media to brand the charges “crazy, discriminatory and ignorant”.
A spokesman for the firm said they had been working “to improve our delivery service across the UK”.
They insisted that changes made soon will “significantly reduce delivery charges” and apologised to any dissatisfied customers.
