Some days are busier than others
On days when we have a busy event schedule, we always encourage guests to use TriMet MAX light rail, the Portland Streetcar and TriMet buses for the easiest arrival and departure experience. All have stops right outside the convention center for easy transit connectivity. If you plan to drive, please allow for ample time to park before your event.
Parking and directions
Do you need driving directions and parking information? How to get around using public transit? Or want to know where you can secure your bike?
Parking and directions
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Arrive with an appetite
Portland’s reputation for great food and drink is renowned, and we're no exception. A world of delicious and healthy culinary options await you. Coffee, tea, or kombucha? Hey, you're in the Pacific Northwest. You can enjoy local beer on tap, wine, and spirits too!
You'll find water bottle fill stations at our water fountains if you carry a reusable container — which we encourage!
As a reminder, outside food and beverages are not allowed in the convention center, and you may be asked to return items to your car or consume them outside if you bring them inside with you. All food and beverage services are provided exclusively through our in-house catering partner, Levy.
See what's open inside OCC
Dining near OCC
Guest Experience Marketplace
Our Guest Experience Marketplace is located next to the main welcome desk in front of the guest experience office on the lobby level across from the MLK entrance.
Services
- Self-serve complimentary cloud-based printing and copying (black and white, 8.5 x 11” paper only)
- MagicBox kiosk for unique Portland themed gifts (located in Ginkoberry Lobby and by Portland Coffee Roasters near Pre-Function B Lobby)
- Buckmxn Publishing book kiosk (in Ginkoberry Lobby)
Our welcome concierge is happy to also assist with the following
- Wheelchair and electric scooter reservations
- Booster seats
- Lost and found
- Directions and wayfinding within the building
- Information about local Portland attractions and dining options
Accessibility
We want everyone to feel welcome, safe and well-served during their visit. You'll find info on everything from Sensory Bags to suites for nursing.
Public safety
If you notice anything or anyone that makes you uncomfortable, please notify OCC staff by calling 503-731-7849 or dialing “7849” from any of the house phones located throughout the facility. Be smart. Keep your valuables with you at all times. Don't leave them in your car, and lock the doors before heading to your event.
First aid and medical attention
The facility has two fully equipped first aid rooms, one located in the Exhibit Hall A Lobby and the other outside Exhibit Hall E. An Emergency Medical Technician (EMT) is on site during events with attendance over 1,000 or when otherwise deemed appropriate for the safety of attendees.
EMTs may be contacted by picking up any house phone and dialing “7849” or by alerting any OCC staff member.
The building also has multiple defibrillator stations (AEDs) located in public spaces for immediate response to a medical emergency.
Lockers and personal storage
The OCC has locker rentals available for short-term storage of personal items thanks to our partners at LocketGo. These salmon-colored lockers are reservable with your mobile device and a credit card. There are three convenient locations throughout the building. Please click on your preferred location to go to the reservation platform.
Lost and found
Sometimes you just forget where you set your phone, or you leave your coat on the back of a chair. Lost and found items are tagged, cataloged and stored for 30 days. After that, unclaimed items are donated. If you’ve lost something, call OCC welcome concierge at 503-731-7800 or email a detailed description to [email protected]. If you’ve found an item, it can be turned in to any staff member, or at the OCC welcome desk located in the MLK Lobby. Please provide a detailed description of the item you lost. If you happen to have a photo of your missing item, it will help us identify it.
Please recycle – and compost
Spend some time at the OCC and you'll soon catch on that we’re "greener" than most event venues. You'll encounter options to recycle and compost items you no longer want or can't keep, so please sort them carefully into the receptacles we provide. If you have a reusable bottle for your water, look for the bottle fill stations at our water fountains too!
Wi-Fi
Wireless internet access is available throughout the convention center. Complimentary Wi-Fi service is available in all lobbies and meeting rooms.
Individual pay-as-you-go Wi-Fi service
Basic service is available for $12 per day, Business Class service for $50 per day, with your credit card payment. Customer support is provided on site.
Connect to Wi-Fi using Android Devices
- Open Settings:
- Swipe down from the top of the screen to open the notification panel.
- Tap on the gear icon to open the Settings app.
- Go to Wi-Fi Settings:
- In the Settings menu, tap on “Network & Internet” or “Connections,” depending on your device.
- Tap on “Wi-Fi.”
- Turn on Wi-Fi: Toggle the Wi-Fi switch to the “On” position if it’s not already on.
- Select a Network:
- Your device will start scanning for available Wi-Fi networks.
- Tap on the network you want to connect to either OCC Free Wi-Fi or OCC Wi-Fi.
- Connected: Once connected, you should see the Wi-Fi icon in the status bar at the top of the screen.
Connect to Wi-Fi using iOS Devices (iPhone)
- Open Settings: Tap on the “Settings” app on your home screen.
- Go to Wi-Fi Settings: In the Settings menu, tap on “Wi-Fi.”
- Turn on Wi-Fi: Toggle the Wi-Fi switch to the “On” position if it’s not already on.
- Select a Network:
- Your device will start scanning for available Wi-Fi networks.
- Tap on the network you want to connect to either OCC Free Wi-Fi or OCC Wi-Fi.
- Connected: Once connected, you should see the Wi-Fi icon in the status bar at the top of the screen.
Wi-Fi Tips
- Ensure that you are within range of the Wi-Fi network you want to connect to.
- If you can’t find the network, try turning Wi-Fi off and then on again to refresh the list of available networks.
- Make sure you have the correct password if you are trying to connect to a secured network.
- If you are still having trouble, restarting your phone might help resolve connectivity issues.
ATMs
You'll find five ATMs conveniently located within the facility:
- Pre-Function A Lobby
- Pre-Function B Lobby
- Pre-Function C Lobby
- South Ginkoberry Concourse
- Pre-Function E Lobby
Reverse ATMs (Cash-to-Card Machines)
Recognizing not everyone may have a debit or credit card, cash-only guests may anonymously exchange their cash for a Visa card at a Reverse ATM to use at the restaurant/cafe outlets, parking garage or anywhere Visa is accepted. The Visa card may only be loaded one time with a cash credit and is 100% fee free.
You'll find two Reverse ATMs located:
- Pre-Function B Lobby
- South Ginkoberry Concourse
Public art collection
The convention center houses a unique and diverse collection of art across the entire building. Discover our not-so-hidden art treasures during your visit! Stop by the welcome desk for a copy of our self-guided art tour or download one right now.
Alcohol consumption
We love our beer, wine and spirits in Portland, but we also want everyone to enjoy their visit in a safe and friendly atmosphere. An alcoholic beverage may only be consumed in the area where it was purchased.
Animals
Our animal friends are the best, but animals are not permitted on the convention center grounds. This includes emotional support animals. Only service dogs or miniature horses trained to provide assistance to an individual with a disability, through a specific action, are allowed.
Balloons and flying objects
Due to our high ceilings and exposed rigging, no helium (or lighter-than-air) balloons are permitted inside the venue. Visitors are not permitted to bring any flying objects—including drones—into the venue or onto the convention center grounds without the express permission of the executive director.
Footwear
Shoes with protective soles must be worn at all times. Walking barefoot inside the building is not allowed.
Smoking
The OCC is a non-smoking venue. This includes e-cigarettes, vaporizers, and all smokable substances. Smoking is permitted outside the facility only in designated areas.
Weapons
Firearms are banned in all public buildings in Oregon with limited exceptions such as possession of a concealed handgun license. OCC prohibits weapons such as metal knuckles, straight razors, nunchaku, slingshots, explosives or knives over three inches.
Thank you!
We hope you enjoy visiting with us at the Oregon Convention Center.