Infosys

Geographical presence

As of 31 March 2024, Infosys operates 94 sales and marketing offices and 139 development centers globally. The company's operations are spread across key regions, including India, the United States, Canada, China, Australia, Japan, the Middle East, and Europe.^[57]

In the fiscal year 2023-2024, Infosys generated approximately 61% of its revenue from North America, 25% from Europe, 3% from India, and 11% from other regions, including the Middle East, Australia, and Japan.^[58]

Infosys faced scrutiny following the invasion of Ukraine on 24 February 2022. The company clarified that it had no active relationships with Russian firms.^[59][60] By November 2022, only administrative staff remained, handling the transfer of contracts to other contractors.^[61]

Employees

As of 31 March 2024, Infosys employed a total of 343,234 people, commonly referred to as "Infoscions," with 40.1% of them being women.^[62] Of this workforce, 302,850 are software professionals, while the remaining 40,384 are engaged in support and sales roles.^[62] In 2023, 85% of Infosys' employees were located in India.

Training centre in Mysore

As the world's largest corporate university, the Infosys Global Education Centre, located on a 337-acre^[63] campus, features 400 instructors and over 200 classrooms,^[64] adhering to international benchmarks. Established in 2002, it had trained approximately 125,000 engineering graduates by June 2015.^[64] The centre can accommodate and train up to 14,000 employees at any given time across various technologies.^[65][66]

The Infosys Leadership Institute (ILI), located in Mysore, features 196 rooms and trains approximately 4,000 trainees annually.^[66] Its primary objective is to cultivate and develop senior leaders within Infosys, preparing them for both current and future executive roles.

Additionally, the Infosys Training Centre in Mysore offers a range of extracurricular facilities, including tennis courts, badminton and basketball courts, a swimming pool, a gym, and a bowling alley. The campus also features an international-standard cricket ground, approved by the BCCI.

CEOs

From its establishment in 1981 until 2014, Infosys' CEOs were its founders, with N. R. Narayana Murthy leading the company for the initial 21 years. Dr. Vishal Sikka was the first external CEO, serving for approximately three years.^[67][68][69] Sikka resigned in August 2017. Following his departure, UB Pravin Rao was appointed as Interim CEO and Managing Director of the company.^[70] Infosys appointed Salil Parekh as Chief Executive Officer (CEO) and Managing Director (MD), effective from 2 January 2018.^[71][72]

List of CEOs

Settlement of tax fraud in the US

In December 2019, Infosys reached an $800,000 settlement with the State of California in a visa and tax fraud case. Between 2006 and 2017, nearly 500 Infosys employees were found to be working in the state on Infosys-sponsored B-1 visas instead of the required H-1B visas, enabling the company to avoid paying California payroll taxes, including unemployment insurance, disability insurance, and employment training taxes.^{[74][75][76][77]}

Accusation of visa fraud in the US

In 2011, Infosys was accused of visa fraud for using B-1 (visitor) visas for work that required H-1B (work) visas. The allegations originated from an internal complaint by an American employee of Infosys, who subsequently filed a lawsuit against the company, claiming harassment and marginalization after raising the issue. Although the lawsuit was dismissed,^[78] along with another similar case,^[79][80][81] these allegations were brought to the attention of U.S. authorities, leading to investigations by the U.S. Department of Homeland Security and a federal grand jury.^[82]

In October 2013, Infosys agreed to settle the civil suit with U.S. authorities by paying $34 million. While the company did not admit guilt, it stated that it settled to avoid the complications of "prolonged litigation".^[83] Infosys asserted that, "As reflected in the settlement, Infosys denies and disputes any claims of systemic visa fraud, misuse of visas for competitive advantage, or immigration abuse. Those claims are untrue and are assertions that remain unproven."^[84]

Malfunctioning government portals

In 2013, technical issues emerged after Infosys took over the MCA21 portal from Tata Consultancy Services.^[85][86] Similar problems arose in 2016 after a system migration and version update.^[87][88]

In 2020, the finance ministry identified glitches in the GSTN portal, leading to a summons for Infosys executives.^[89][90] In 2022, chartered accountants and tax professionals raised concerns over technical issues with the GSTN portal.^[91][92]

In 2021, the newly launched Income Tax portal, developed by Infosys, encountered multiple glitches. Despite a summons for Infosys CEO Salil Parekh, the issues remained unresolved for months, forcing an extension of the tax filing deadline.^[93][94] In 2022, users continued to report malfunctions and issues on the first anniversary of the portal's launch.^[95][96][97]