Fairmont Mara Safari Club 5 stars

Customer review rating (ALL Rating) 4.7/5 103 reviews

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Description

Hotel extras

  • 38 lavishly furnished deluxe waterfront tents overlooking the Mara River

  • 38 lavishly furnished deluxe waterfront tents overlooking the Mara River

  • Expansive and refreshing swimming pool.

  • Game drives with a guide to experience the Maasai Mara's famous wildlife.

  • Superb restaurant serving seasonally inspired cuisine, plus a cosy lounge and a stylish bar.

Our accommodation(s)

Hotel location

Fairmont Mara Safari Club

Masai Mara National Reserve, PO Box 58581
Masai Mara AITONG
Kenya

GPS:1.092444, 35.206291

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  103 reviews

TripAdvisor Rating  5.0/5  986 reviews

Certificate of excellence 2024

ONCE IN A LIFETIME SAFARI

TripAdvisor rating 5.0/5

scottishtraveller74 Families - TripAdvisor review

We stayed here for only 2 nights and done 3 drives. Check in was swift and less than 15 minutes drive frim the airstrip. We had one of the deluxe rooms and Caleb was our room steward. The room was immaculate and caleb was very friendly and chatty and also got us a fan that we barely didn't need. Our room was about 10 minutes walk from reception but we could have phoned a cart. Our driver was Alfred and he was out this world. We seen everything we wanted to see and our drives were longer than expected. The breakfast at the hippo lake we will never forget. Alfred was very informative and easy to chat to. The walk.with the rhinos was again unbelievable and totally unexpected. Alfred your a star. The food was excellent but we thought the dinner was a bit below par for a 5 star hotel. The lunch though was excellent and we only had 1 breakfast but that was also good. All the staff were lovely and although we will probably never do another safari we would recommend this hotel.

Dear our valued Guest, We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Amazing experience!

Customer review rating 5.0/5

Heather &. K. Couples - Confirmed reviews ALL

We had a lovely stay at Fairmont Mara. LenKoKo our guide was a real treat for each of our game drives. We loved getting to know him &. he always found so many animals for us to see! Griffin our server did a fantastic job &. Gerald made the best cocktails for us. The staff was always readily available to assist with any needs. The food was great with a well-appointed variety and our tent was kept clean each day. Hot water &. pressure in the shower was great, nice robes/slippers &. the bed and pillows were really comfortable. Overall-We would absolutely return and I will be recommending this property to my clients.

Dear Heather L., We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Lodge Manager &. Fairmont Mara Safari Club Team

The best stay of our life!

TripAdvisor rating 5.0/5

Pioneer34013509024 TripAdvisor review

Our honeymoon at Fairmont Mara Safari Club was the best and most memorable experience of our lives! Every moment was exceptional, thanks to the incredible staff who made us feel so at home. Special thanks to Lenkoko, who went above and beyond to ensure we had the best safari adventure; to Mary and Gerald, whose warm hospitality and attention to detail made our stay unique and delightful; and to Adan, who made us feel like we had a home away from home. We highly recommend participating in as many experiences as possible and definitely not missing a safari. We were lucky enough to see 4 out of the Big 5, but also encountered so many more amazing animals. The hot air balloon experience is also a must! While it’s the most commercial, you can’t beat the breathtaking views of the plains from the balloon, and the bush breakfast included is a real "pinch me" moment. Gerald and his team are also expert mixologists—don’t miss trying their locally inspired cocktails, especially the dawa! I also had a massage during my stay which I couldn't recommend more. In terms of facilities, they are superb. The tent design makes it feel more authentic , but it's a very luxurious stay with all the amenities and services you'd expect to see at a Fairmont. We couldn’t be more grateful to the entire team and have already recommended this magical experience to all our friends and family. We can’t wait to return someday! Patricia & Seb

Dear Patricia & Seb We very much appreciate your comments regarding your stay at the Fairmont Mara Safari Club It is always a pleasure to receive positive feedback. I will share your comments with our team especially Mary , Lenkoko and Gerald who made your stay very special and memorable. I am sure that this feedback will serve as an encouragement to all of our staff , as we strive to continuously improve the quality of our services. We wish you a very happy marriage. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Incredible experience

TripAdvisor rating 5.0/5

Jamie D TripAdvisor review

What a very special place , the setting is incredible Hippos and Crocodiles float in the river in front of your tent that is glamping personified The excursions from the camp led by Dominic are what true adventure is about We saw so many different animals in there natural habitat Dominic being well versed in all the different animals we saw , from what they eat there gestation period hunting habits , eating habits an encyclopedia of information The staff want to ensure you have the best experience you can have , or meals are before dinner drinks where all served professionally and with a true smile A shout out to Moses and Griffin for making our dinning experience that much better Will I go back to Masa Mara Safari camp you bet ,

Dear Jamie, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. The team and I are delighted to read that you enjoyed our culinary offers, game drives, the welcome experience, and the hospitality from our Heartists. It is always a pleasure to note that our team provided memorable services and we happy to share your kind compliments with them especially Dominic, Moses and Griffin who made your stay very special. Once again thank you for sharing your experience, and we hope we will have another opportunity to host you again in the near future. Sincerely, Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

Amazing and unforgettable experience

TripAdvisor rating 5.0/5

Tourist32577005499 TripAdvisor review

We had the best family holiday at the Fairmont Mara. Huge thank you to the amazing team that looked after us. Caleb - thank you for being the best pen pal to my daughter, she thoroughly enjoyed the notes you left for her every day in our room and loved writing back to you! Vivian, Rose, Beth thank you for your amazing hospitality. I can’t recommend this hotel enough, the rooms are stunning, grounds are beautiful, food is plentiful and delicious and experience was the best we have ever had. We loved spending time in the pool during the day, checking out all the hippos at hippo corner, the balloon ride, safari (seeing 4 out of 5 of the big 5 repeatedly) and visiting the Masai village. A magical experience that we will never forget!

Dear our Valued Guest, We appreciate you taking the time to share with us your feedback following your recent stay at the Fairmont Mara Safari Club. We are happy you enjoyed among other; food, game drives, room, Maasai visits, beautiful grounds, and amazing hospitality from our staff. from our colleagues and our tents on the banks of the hippo filled Mara River. We also appreciate your kind words for our staff more especially Vivian, Rose, Calleb and Caleb. Their engaging services being undoubtedly one of our hotel's main assets; we will definitely applaud them all on your behalf for their contribution to your well-being whilst staying among us. Again we thank you for sharing your experiences and we look forward to serving you in the not too distant future. Yours Sincerely Stephen Keriga | Lodge Manager & Fairmont Mara Safari Club Team

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Other web-users rate our hotel

  • 41 reviews 9.2/10 Location
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  • 102 reviews 9.1/10 Service
  • 47 reviews 8.3/10 Amenities
  • 8 reviews 10/10 Cleanliness
  • 8 reviews 10/10 Bar

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