WooCommerce 4+

Great tool for small business

The WooCommerce app works very well. I have had in installed for a few years and it helps me keep track of orders while out and about which helps me better manage my workload.

I use the app for checking in inventory also and it is quicker than using the WooCommerce plug-in in the Wordpress Dashboard plus I can move around with the app more easily when working with inventory than having to go back and forth to my computer.

The app has been rock solid for me as far as functionality and I have had it installed on an iPhone 12 Pro, iPhone 14 Pro, or iPhone 15 Pro Max. Thanks for a great tool WooCommerce!

Need to reinstall everyday and hope it will work.

Definitely not for small businesses who don’t have 24hr it person in house. below is more detail on the problems I’ve been having. It’s now months in and I’m having to hire a web developer to try to figure out the problem.… Because I am a small business and I need the convenience of this application to work (the ease was the reason why I chose to develop a woocommerce Wordpress website)…

og review: Every single time, which could be multiple times per day, I have to delete this app off my phone and reinstall it… And then… I can only keep my fingers crossed that it’s gonna work. A few months ago there was no problem. Then they did some update, and ever since then I cannot process shipping. 90% of the time after I’ve reinstalled the app even then still will not connect and allow me to process shipping.… …

revised::: it’s been three months since I last left the original review. The developer has contacted me with one message and then pretty much never responded. So there was never any resolution to this. I still can’t use this app. now won’t even let me login. I am 100% using the correct login information. I log into my website daily through the Internet. But on the app I can’t get in at all anymore. And this has been the resolution since they’re tech-support has attempted to help with one message, and then ghosting me.

Developer Response ,

We totally get how frustrating it can be to experience issues with the WooCommerce app. We're committed to providing a seamless experience for all our users.

It seems like you've already reached out to our Support team. If you're still waiting for a response or need further assistance, could you please reply to the existing thread or submit a new support request?

We just want to be sure your support request doesn't get lost in the shuffle.

Thanks for your patience and understanding.

Looking Forward to Seeing How it Develops

UPDATE: Automattic support was very responsive and worked with me to track down the problem. It turned out that a plugin on my site (WP-Lister Pro) was causing a problem that affected listing orders in all API applications. So the problem wasn’t with this WooCommerce app at all. With the information given to me by the Automattic support team, the WP-Lister developer (who is also excellent) was able to correct the problem so the WoCommerce App is now working.

This app now does what I wanted it for. I can easily check on new orders when I’m away from my office. I can also see the stats of my store, such as currently best selling items.

I look forward to seeing this app develop. I hope Automattic will specifically think about how store owners might use a mobile app vs. a laptop/computer. For example, a mobile point-of-sale option would be awesome. An easy way to do stock count would also be very welcome.

————Original Review———

I’ve had problems with this app since I installed it. Even after working with support to reinstall JetPack and to test for plugin conflicts the order lists won’t load. It does look like the developers are adding functionality to the app, but the basics aren’t inp,ace yet.

Developer Response ,

Glad to hear you had a good experience with our awesome support staff and that WP-Lister Pro's developers heard your needs and got that fixed quickly. Thanks for the additional feedback, we'll keep that in mind! You can formally submit ideas for consideration here: https://ideas.woocommerce.com/forums/133476-woocommerce?category_id=84283