Save with Used - Like New
$6.80
FREE delivery March 12 - 17
Ships from: ThriftBooks-Phoenix
Sold by: ThriftBooks-Phoenix
$6.80
Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less See less
FREE delivery March 12 - 17. Details
In stock
$$6.80 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$6.80
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Access codes and supplements are not guaranteed with used items.
Ships from and sold by ThriftBooks-Phoenix.
$6.80
Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less See less
FREE delivery March 12 - 17. Details
In stock
$$6.80 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$6.80
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Access codes and supplements are not guaranteed with used items.
Ships from and sold by ThriftBooks-Chicago.
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the author

Roger J. Volkema
Follow
Something went wrong. Please try your request again later.

The Negotiation Toolkit: How to Get Exactly What You Want in Any Business or Personal Situation Paperback – June 1, 1999

by Roger J. Volkema (Author)
4.3 4.3 out of 5 stars 17 ratings
See all formats and editions
{"desktop_buybox_group_1":[{"displayPrice":"$6.80","priceAmount":6.80,"currencySymbol":"$","integerValue":"6","decimalSeparator":".","fractionalValue":"80","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"Ov%2Bew1RTrYksrP5VYTS0Fke2aRtVIIkdj3nbr5sAZhcUav0L9WpAD1MkxJNq8mazvQukXCwv652dxhg0tjH1j398HXzQIHPjyCUpBPUKN%2FsyGs149go19K6VhtVzH%2F5ImJCb2yojZen%2B1es6Ihw0SjX0CWT6XGjv%2Fq0LI%2BRnVP8erW2rl8J4fC2Yr5UA4ofF","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":0}, {"displayPrice":"$6.80","priceAmount":6.80,"currencySymbol":"$","integerValue":"6","decimalSeparator":".","fractionalValue":"80","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"Ov%2Bew1RTrYksrP5VYTS0Fke2aRtVIIkdwhK0%2B16xVCP0D4saLn7TdXIGCmcrkRNczDN8UM%2BRcxrTvTkZmAqoDghzV1vV8MFao03ZO4LPWxfZk85b%2BKqsQDe2fEpVfhSV%2BrycRHTtQG%2BJI2ow%2FrmY3zCEAB%2FSjJx5XihnZiZ3M%2Bhnru%2FXt18o0A%3D%3D","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

The word "negotiation" is rooted in the Latin negotium, meaning "not leisure"(as in, that which is not leisure is business). In Old French, "negociacion" meant "dealing with people." Both definitions, though archaic, are right on the mark because the fact is that all dealings between people--whether social or business--constitute negotiation.

The Negotiation Toolkit offers a fresh new approach to mastering these two crucial skills. Unlike other books (which just offer basic advice), this hands-on workbook integrates questions and answers, self-assessments, mini-surveys, feedback measures, and action challenges to help readers build personal confidence and negotiating prowess. Readers will learn:

* the "golden rule" of negotiation * three fundamental questions of negotiation * when not to negotiate * eight behaviors of star negotiators, and much more.

Written in a lively, entertaining style, this book will help anyone--even unnatural negotiators--triumph at the bargaining table.

Previous slide of product details
  1. Print length
    207 pages
  2. Language
    English
  3. Publisher
    Amacom Books
  4. Publication date
    June 1, 1999
  5. Dimensions
    6 x 0.75 x 9 inches
  6. ISBN-10
    081448008X
  7. ISBN-13
    978-0814480083
  8. See all details
Next slide of product details
Books%20with%20Buzz
Books with Buzz
Discover the latest buzz-worthy books, from mysteries and romance to humor and nonfiction. Explore more

Editorial Reviews

About the Author

ROGER J. VOLKEMA (Washington, DC) is a professor of management at American University and a private consultant to business and government. He regularly conducts courses, seminars, and workshops on negotiation, mediation, and conflict management.

Product details

  • Publisher ‏ : ‎ Amacom Books; 1st edition (June 1, 1999)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 207 pages
  • ISBN-10 ‏ : ‎ 081448008X
  • ISBN-13 ‏ : ‎ 978-0814480083
  • Item Weight ‏ : ‎ 12.3 ounces
  • Dimensions ‏ : ‎ 6 x 0.75 x 9 inches
  • Customer Reviews:
    4.3 4.3 out of 5 stars 17 ratings

About the author

Follow authors to get new release updates, plus improved recommendations.
Roger J. Volkema

Roger J. Volkema

Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Discover more of the author’s books, see similar authors, read book recommendations and more.

Customer reviews

4.3 out of 5 stars
17 global ratings

Review this product

Share your thoughts with other customers
Write a customer review

Top reviews from the United States

  • EShug
    5.0 out of 5 stars Five Stars
    Reviewed in the United States on December 23, 2016
    Verified Purchase
    Good book.
    Helpful
     Report
  • AURELIO RIVERA
    5.0 out of 5 stars Five Stars
    Reviewed in the United States on October 1, 2014
    Verified Purchase
    Ok
    Helpful
     Report
  • Rory Wendell
    3.0 out of 5 stars Basic
    Reviewed in the United States on November 13, 2007
    Verified Purchase
    I was required to purchase this book for a graduate level negotiations class taught by the author. I am not an expert in negotiations, but this book appears to be quite below my reading level in any event. The theories and case studies presented are rather simple and quite obvious. I would recommend this book to someone looking for a quick and easy guide to everyday negotiations. However, my hunch is that this book barely scratches the surface of modern negotiations theory, as applied in business.
    5 people found this helpful
    Helpful
     Report
  • AlphSig71
    4.0 out of 5 stars Good Book
    Reviewed in the United States on December 16, 2014
    Verified Purchase
    Good Book
    Helpful
     Report
  • JB
    5.0 out of 5 stars A great resource and learning guide
    Reviewed in the United States on May 25, 2012
    I found the book to be a quick read, and the lessons informative. The concepts Volkema presents are easy to pick up, remember, and apply to your life on a daily basis.
    One person found this helpful
    Helpful
     Report
  • Rolf Dobelli
    5.0 out of 5 stars Packed With Knowledge!
    Reviewed in the United States on October 30, 2001
    As the title implies, this book gives you the tools you need - in the form of information and tactics - to negotiate effectively. No matter what line of work you're in, you'll benefit from the negotiation principles, strategies and styles that Roger J. Volkema presents in an easy-to-read format. He includes exercises that you can use to test your comprehension of the material and to start developing your skills. His chapters on ethics and cross-cultural negotiations, while general, provide an intellectual starting point for further investigations. This book will give you a basic foundation for effective negotiation, but if you're in a business that demands the skill, you'll want to follow up with some more advanced reading and training. Nevertheless, we [...] recommend this book to anyone who feels a little overwhelmed whenever they find themselves across the table from a negotiating adversary, whether it's your boss, an employee a customer or - gulp! - your spouse.
    9 people found this helpful
    Helpful
     Report
  • Holland Cooke
    5.0 out of 5 stars I've recommended this to all my readers.
    Reviewed in the United States on May 9, 2000
    I publish a newsletter for radio station management and Talk talent; and reviewed this book in a recent issue. Generally, negotiating is something radio people are TERRIBLE at. Sales people under-value radio ad time (mathematically the most cost-efficient marketing medium in the history of mankind). And Talk talent who sound so self-assured on-air just CRUMBLE when it's time to negotiate their own deals. Anyone in our industry would profit quickly from reading this book.
    3 people found this helpful
    Helpful
     Report
  • colleen m mccann
    3.0 out of 5 stars nice book
    Reviewed in the United States on January 11, 2013
    Verified Purchase
    This book is a great working example of negotiation. Excellent resource once you are able to find the book in stock with someone.
    Helpful
     Report