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Managing user accounts

2 months ago1 min read
Server v4.1
Server Admin
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This section provides information to help operators manage user accounts. For an overview of user accounts, see the Admin settings overview from the CircleCI app by clicking on your profile in the top right corner and selecting Admin.

Suspending accounts

This section covers how to suspend new, active, or inactive accounts.

New accounts

Any user associated with your GitHub organization can create a user account for your CircleCI server installation. To control who has access, you can choose to automatically suspend all new users, requiring an administrator to activate them before they can log in. To access this feature:

  1. Navigate to your CircleCI Admin Settings.

  2. Select System Settings from the Admin Settings menu.

  3. Set Suspend New Users to True.

Active accounts

When an account is no longer required, you can suspend the account. It will no longer be active and will not count against your license quota. To suspend an account:

  1. Navigate to your CircleCI Admin Settings.

  2. Select Users from the Admin Settings menu.

  3. Scroll to locate the account in either the Active or Inactive window.

  4. Select Suspend next to the account name and the account will appear in the Suspended window.

Inactive accounts

Inactive accounts are those that have been approved by the administrator of the server installation but have not logged into the system successfully. These accounts do not count against your available server seats.

Reactivating accounts

This section covers how to reactivate new or previously active accounts.

Reactivate a new account

To activate a new account that was automatically suspended and allow the associated user access to your installation of CircleCI server:

  1. Navigate to your CircleCI Admin Settings.

  2. Select Users from the Admin Settings menu.

  3. View the Suspended New Users window.

  4. Select Activate next to the User you wish to grant access and the account will appear in the Active Window.

Reactivate an account

To reactivate an account that has been suspended:

  1. Navigate to your CircleCI Admin Settings.

  2. Select Users from the Admin Settings menu.

  3. View the Suspended window.

  4. Select Activate next to the User you wish to grant access and the account will appear in the Active window.

Limiting registration by GitHub organization

When using GitHub.com, you can limit who can register with your CircleCI install to people with some connection to your approved organizations list. To access this feature:

  1. Navigate to your CircleCI Admin Settings page.

  2. Select System Settings from the Admin Setting menu.

  3. Scroll down to Required Org Membership List.

  4. Enter the organization(s) you wish to approve. If entering more than one organization, use a comma-delimited string.


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