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2020 – today
- 2020
[j15]Peter Ekman
, Peter Thilenius, Steven Thompson, Jonathan Whitaker:
Digital transformation of global business processes: the role of dual embeddedness. Bus. Process. Manag. J. 26(2): 570-592 (2020)- [j14]Jonathan Whitaker, Mayuram S. Krishnan, Claes Fornell, Forrest V. Morgeson III:
How Does Customer Service Offshoring Impact Customer Satisfaction? J. Comput. Inf. Syst. 60(6): 569-582 (2020) - [j13]Steve Thompson, Jonathan Whitaker, Rajiv Kohli, Craig Jones:
Chronic Disease Management: How IT and Analytics Create Healthcare Value Through the Temporal Displacement of Care. MIS Q. 44(1) (2020) - [c12]Steve Thompson, Jonathan Whitaker, Vladimir Atanasov, Rajiv Kohli:
Can We Quantify the Benefits of IT-Enabled Chronic Disease Management? AMCIS 2020
2010 – 2019
- 2019
- [j12]Thomas Becnel, Kyle Tingey, Jonathan Whitaker, Tofigh Sayahi, Katrina Lê, Pascal Goffin, Anthony Butterfield, Kerry Kelly, Pierre-Emmanuel Gaillardon:
A Distributed Low-Cost Pollution Monitoring Platform. IEEE Internet Things J. 6(6): 10738-10748 (2019) - [j11]Jonathan Whitaker, Sunil Mithas, CheWei Liu:
Beauty Is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of Information Technology Professionals Within and Across Geographies. Inf. Syst. Res. 30(3): 892-911 (2019) - 2018
- [j10]Sunil Mithas, Thomas Kude, Jonathan Whitaker:
Artificial Intelligence and IT Professionals. IT Prof. 20(5): 6-13 (2018) - [j9]Jonathan Whitaker, Sanjeev Kumar, Mayuram S. Krishnan:
How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes. J. Comput. Inf. Syst. 58(2): 180-191 (2018) - 2017
- [j8]Sunil Mithas, Jonathan Whitaker, Ali Tafti:
Information Technology, Revenues, and Profits: Exploring the Role of Foreign and Domestic Operations. Inf. Syst. Res. 28(2): 430-444 (2017) - [j7]Jonathan Whitaker, Peter Ekman, Steve Thompson:
How Multinational Corporations Use Information Technology to Manage Global Operations. J. Comput. Inf. Syst. 57(2): 112-122 (2017) - 2016
- [c11]Montgomery Carter, Shaobo He, Jonathan Whitaker, Zvonimir Rakamaric, Michael Emmi:
SMACK software verification toolchain. ICSE (Companion Volume) 2016: 589-592 - 2014
- [j6]Steven Thompson, Peter Ekman, Daniel Selby, Jonathan Whitaker:
A model to support IT infrastructure planning and the allocation of IT governance authority. Decis. Support Syst. 59: 108-118 (2014) - [j5]Keongtae Kim, Sunil Mithas, Jonathan Whitaker, Prasanto K. Roy:
Research Note - Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry. Inf. Syst. Res. 25(3): 618-638 (2014) - 2013
- [c10]Violet Ho, Jonathan Whitaker, Sunil Mithas, Prasanto K. Roy:
Success is more than a resumé: the role of social and psychological capital in compensation for offshore BPO professionals. CPR 2013: 125-134 - 2012
- [c9]Jonathan Whitaker, Peter Ekman, Steve Thompson:
How Multinational Firms Use IT to Manage Their Global Operations. AMCIS 2012 - [c8]Violet Ho, Jonathan Whitaker, Sunil Mithas, Prasanto K. Roy:
It's What's Inside that Counts: The Role of Social and Psychological Capital in Compensation for Offshore BPO Professionals. ICIS 2012 - 2011
- [j4]Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan:
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing. J. Manag. Inf. Syst. 27(3): 11-42 (2011) - [c7]Jonathan Whitaker, Sanjeev Kumar, Mayuram S. Krishnan:
Cost, Quality and Time Outcomes of Onshore and Offshore Business Process Outsourcing. AMCIS 2011 - 2010
- [j3]Jonathan Whitaker, Nigel Melville, Robert K. Plice, Jason L. Dedrick:
Global Diffusion of the Internet XVI: The Role of Economic Development and Firm Internationalization in Internet Business Practices. Commun. Assoc. Inf. Syst. 27: 31 (2010) - [c6]Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan:
Organizational Learning and Organizational Capabilities of Firms that Engage in Onshore and Offshore Business Process Outsourcing. HICSS 2010: 1-10
2000 – 2009
- 2008
- [c5]Jonathan Whitaker, Nigel Melville, Robert K. Plice, Jason L. Dedrick:
Internet Business Practices Across the Globe: Lessons from Emerging Economies. AMCIS 2008: 102 - 2007
- [j2]Sunil Mithas, Jonathan Whitaker:
Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation. Inf. Syst. Res. 18(3): 237-259 (2007) - 2006
- [j1]Indranil R. Bardhan, Jonathan Whitaker, Sunil Mithas:
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance. J. Manag. Inf. Syst. 23(2): 13-40 (2006) - [c4]Jonathan Whitaker, Mayuram S. Krishnan, Claes Fornell:
Does Offshoring Impact Customer Satisfaction? AMCIS 2006: 394 - [c3]Jonathan Whitaker:
Antecedents and Performance Outcomes of Onshore and Offshore BPO. AMCIS 2006: 537 - [c2]Indranil R. Bardhan, Jonathan Whitaker, Sunil Mithas:
Antecedents of Business Process Outsourcing in Manufacturing Plants. HICSS 2006 - 2005
- [c1]Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan:
Antecedents of Onshore and Offshore Business Process Outsourcing. ICIS 2005
Coauthor Index
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