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2020 – today
- 2024
[j6]Alejandro Calderón
, Mercedes Ruiz, Nuria Hurtado, Elena Orta, Mayte García, Nieves Gómez-Aguilar, Manuel Trinidad:
Evaluation of the Perception of Use of a Serious Game to Assess the Digital Competence of Secondary School Students. Rev. Iberoam. de Tecnol. del Aprendiz. 19: 81-89 (2024)- [j5]Mercedes Ruiz, Elena Orta, Javier Jesus Gutiérrez Rodriguez:
A Gamification Method for Improving the Onboarding Process of Software Engineers. IT Prof. 26(2): 67-75 (2024) - [j4]Mercedes Ruiz, Elena Orta, Juan Sánchez:
A simulation-based approach for decision-support in healthcare processes. Simul. Model. Pract. Theory 136: 102983 (2024)
2010 – 2019
- 2019
- [j3]Elena Orta, Mercedes Ruiz:
Met4ITIL: A process management and simulation-based method for implementing ITIL. Comput. Stand. Interfaces 61: 1-19 (2019) - 2017
- [c9]Alejandro Calderón, Mercedes Ruiz, Elena Orta:
Integrating Serious Games as Learning Resources in a Software Project Management Course: The Case of ProDec. SECM@ICSE 2017: 21-27 - [c8]Nuria Hurtado, Mercedes Ruiz, Cristina Capitas, Elena Orta:
Applying Agent-Based Simulation to the Improvement of Agile Software Management. SPICE 2017: 173-186 - [c7]Elena Orta, Mercedes Ruiz, Alejandro Calderón, Nuria Hurtado:
Gamification for Improving IT Service Incident Management. SPICE 2017: 371-383 - 2016
- [c6]Elena Orta, Mercedes Ruiz:
A Simulation and Gamification Approach for IT Service Management Improvement. SPICE 2016: 84-97 - 2015
- [j2]Nuria Hurtado, Mercedes Ruiz, Elena Orta, Jesús Torres:
Using simulation to aid decision making in managing the usability evaluation process. Inf. Softw. Technol. 57: 509-526 (2015) - 2014
- [j1]Elena Orta, Mercedes Ruiz, Nuria Hurtado, David Gawn:
Decision-making in IT service management: a simulation based approach. Decis. Support Syst. 66: 36-51 (2014)
2000 – 2009
- 2009
- [c5]Elena Orta, Mercedes Ruiz, Miguel Toro:
A System Dynamics Approach to Web Service Capacity Management. ECOWS 2009: 109-117 - [c4]Elena Orta, Mercedes Ruiz, Miguel Toro:
Analyzing Strategic Business Rules through Simulation Modeling. I3E 2009: 357-368 - [c3]Elena Orta, Mercedes Ruiz, Miguel Toro:
Análisis de los Efectos de las Políticas de Gestión de la Capacidad de los Servicios en el Cumplimiento de los SLAs utilizando Simulación. JISBD 2009: 33-44 - 2008
- [c2]Elena Orta Cuevas, Mercedes Ruiz-Carreira, Miguel Toro Bonilla:
Aplicación de las Técnicas de Modelado y Simulación en la Gestión de la Capacidad de los Servicios TI. JISBD 2008: 299-310
1990 – 1999
- 1996
- [c1]Esther Gadeschi Díz, Elena Orta Cuevas:
Operadores algebraicos. Enfoque práctico uilizando el estándar SQL. JIDBD 1996: 306
Coauthor Index
aka: Mercedes Ruiz-Carreira
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