"Activity-based management of IT service delivery."

John H. Bailey et al. (2007)

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DOI: 10.1145/1234772.1234779

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  dblp key:
  - conf/chimit/BaileyKHM07
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John H. Bailey, Eser Kandogan, Eben M. Haber, Paul P. Maglio:
Activity-based management of IT service delivery. CHIMIT 2007: 5

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