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4. KMGov 2003: Rhodes, Greece
- Maria A. Wimmer:
Knowledge Management in Electronic Government, 4th IFIP International Working Conference, KMGov 2003, Rhodes, Greece, May 26-28, 2003, Proceedings. Lecture Notes in Computer Science 2645, Springer 2003, ISBN 3-540-40145-8
KM Concepts for Inter-organisation Cooperation
- Otmar Adam, Dirk Werth, Fabrice Zangl:
Distributed Knowledge Repositories for Pan-European Public Services. 1-12 - Mariangela Contenti, Alessandro Termini, Massimo Mecella, Roberto Baldoni:
An E-service-Based Framework for Inter-administration Cooperation. 13-24 - Anamarija Leben, Marko Bohanec:
Evaluation of Life-Event Portals: Multi-attribute Model and Case Study. 25-36 - Konstantinos A. Tarabanis
, Vassilios Peristeras
:
Knowledge Management Requirements and Models for Pan-European Public Administration Service Delivery. 37-47
Requirements for KM Systems in Government
- Paolo Bresciani, Paolo Donzelli, Angela Forte:
Requirements Engineering for Knowledge Management in eGovernment. 48-59 - Ronald Leenes:
Abort or Retry - A Role for Legal Knowledge Based Systems in Electronic Service Delivery? 60-69 - Ignace Snellen:
E-knowledge Management in Public Administration: An Agenda for the Future. 70-75 - Luiz Antonio Joia:
Key Success Factors for Electronic Inter-organisational Co-operation between Government Agencies. 76-81
Improving Government Activity through KM
- Duane Degler:
Big Vision, Small Steps: A KM Strategy within a US Agency's Policy Content Management Environment. 82-93 - Daphne de Groot:
Vigorous Knowledge Management in the Dutch Public Sector. 94-99 - Olli Mustajärvi:
MPs and KM: How Strict ICT Policy Has Enabled Development of Personalized KM Services in the Parliament of Finland. 100-105
Representing Governmental Knowledge
- Gregory Kavadias, Efthimios Tambouris:
GovML: A Markup Language for Describing Public Services and Life Events. 106-115 - John Fraser, Nick Adams, Ann Macintosh, Andy McKay-Hubbard, Tomás Pariente Lobo
, Pablo Fernandez Pardo, Rafael Cañadas Martínez, Jesús Sobrado Vallecillo:
Knowledge Management Applied to E-government Services: The Use of an Ontology. 116-126 - Stelios Gerogiannakis, Marios Sintichakis, Nikos Achilleopoulos:
Collaborative Knowledge Management and Ontologies: The ONTO-LOGGING Platform. 127-138 - Alexander Boer, Tom M. van Engers:
A Knowledge Engineering Approach to Comparing Legislation. 139-150
Innovative Technologies to Support KM
- Markus Nick, Stephan Groß, Björn Snoek:
How Knowledge Management Can Support the IT Security of eGovernment Services. 151-162 - Ján Paralic, Tomas Sabol
, Marian Mach
:
Knowledge Enhanced E-government Portal. 163-174 - Tang-Ho Lê, Luc Lamontagne
:
A Collaborative E-authoring Tool for Knowledge Assets. 175-185 - Ewa Zimmerman, Björn Cronquist:
Emergent Functions in Intranet Information Management. 186-191
KM Tools for Public Administrations
- Vincenzo Ambriola, Silvia Bertagnini, Letizia Pratesi:
Knowledge Management in Public Web Call Centres. 192-202 - Simon C. Lambert, Simona Stringa, Gianni Viano, Jacek Kitowski, Renata Slota, Krzysztof Krawczyk, Mariusz Dziewierz, Sabine Delaître, Miguel Bermejo Oroz, Ana Conde Gómez, Ladislav Hluchý
, Zoltán Balogh, Michal Laclavik, M. Soledad Fuentes Caparrós, Maria Fassone, Vito Contursi:
Knowledge Management for Organisationally Mobile Public Employees. 203-212 - Silke Palkovits, Robert Woitsch
, Dimitris Karagiannis:
Process-Based Knowledge Management and Modelling in E-government - An Inevitable Combination. 213-218 - Theresia Olsson Neve:
Learning and Personal Development within the Public Sector by a Cognitive Narrative Cultural Approach. 219-229 - Tibor Vámos, István Soós:
Data Management and AI in E-government. 230-238 - Angi Voß, Stefanie Roeder, Oliver Märker:
Optimizing Cooperation in Spatial Planning for eGovernment. 239-249 - Alberto Faro, Daniela Giordano, Salvatore Zinna:
A Knowledge Management Environment for Knowledge Working Communities Fostering Local Development. 250-261 - Meliha Handzic:
Empowering Society through Knowledge Records. 262-267 - George Asimakopoulos, Vlasis Metaxas, Kostas Papadopoulos, Elpida Metaxa:
Application of KM Platforms for Internal Operations. 268-273 - Alexandros Xenakis, Ann Macintosh:
Using Knowledge Management to Improve Transparency in E-voting. 274-284 - Lara Gadda, Emilio Bugli Innocenti, Alberto Savoldelli:
KIWI: Building Innovative Knowledge Management Infrastructure within European Public Administration. The Case of Prefecture of Milan. 285-296 - Alexandra Dörfler:
Business Process Modelling and Help Systems as Part of KM in E-government. 297-303 - Roberta Morici, Eugenio Nunziata
, Gloria Sciarra:
A Knowledge Management System for E-government Projects and Actors. 304-309 - Hasan Charif, Maya Ramadan:
E-government Attempts in ESCWA Member Countries. 310-318
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