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Transforming Public Services, 2024

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Christophe Gaie, Mayuri A. Mehta:
Transforming Public Services - Combining Data and Algorithms to Fulfil Citizen's Expectations. Intelligent Systems Reference Library 252, Springer 2024, ISBN 978-3-031-55574-9
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Christophe Gaie, Mayuri A. Mehta:
Digital Transformation of Public Services: Introduction, Current Trends and Future Directions. 1-28
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  - series/isrl/PrabhuSJ24
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Shreekanth M. Prabhu, Natarajan Subramanyam, V. Jagadishwari:
Enhancing Citizen Satisfaction Using Citizen-Facing Process Mining. 29-86
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  - series/isrl/SilvaN24
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Polyana Batista da Silva, Fabrício Ramos Neves:
Thinking Inside the Sandbox: Beyond Public Services Digitalization with Co-Production. 87-106
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  - series/isrl/VimalaVS24
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D. Vimala, S. Vasantha, A. Shanmathi:
Assessing Sustainable Development of e-Government Services Towards Citizen Satisfaction Through Continuous Improvement Approach. 107-130
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Rahul Arvindkumar Vaghela, Kamini Solanki, Rimpal R. Popat, Ila Rahul Vaghela, Nidhi Chhangani:
Usage of Modern API for Automization of Government Procedures. 131-150
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  - series/isrl/Langlois-BerthelotGL24
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Jean Langlois-Berthelot, Christophe Gaie, Jean-Fabrice Lebraty:
Epidemiology Inspired Cybersecurity Threats Forecasting Models Applied to e-Government. 151-174
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Christophe Gaie, Miroslaw Karpiuk:
The Provision of e-Services by Public Administration Bodies and Their Cybersecurity. 175-188
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Christophe Gaie, Markus Mueck:
Modernizing the Processes for Human Resources Through Artificial Intelligence to Optimize a Variety of e-Government Responsibilities. 189-205
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  - series/isrl/BhuvanaR24
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M. Bhuvana, A. Ramkumar:
Fuzzy Logic Architecture for Availing E-Governance Healthcare Services by Rural Citizens. 207-222
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Christophe Gaie:
Enhancing the Efficiency and the Security of e-Government: The French Case Study of Human Resources Applications. 223-239

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