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"Emotion Perception, Public Expectations, and Public Satisfaction: A ..."
Yuanyuan Guo, Peng Dong (2024)
- Yuanyuan Guo, Peng Dong:
Emotion Perception, Public Expectations, and Public Satisfaction: A Behaviour Experimental Study on Government Chatbots in Government Service Scenarios. DG.O 2024: 63-69
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