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"Prozessorientierte Balanced Scorecard als Instrument des IT-Managements."
Jörg Becker, Ralf Knackstedt, Tobias Rieke (2003)
- Jörg Becker, Ralf Knackstedt, Tobias Rieke:
Prozessorientierte Balanced Scorecard als Instrument des IT-Managements. GI Jahrestagung (1) 2003: 273-279
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