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"Heavy users of e-banking and Customer Experience Management: evidences on ..."
Pedro Cruz et al. (2010)
- Pedro Cruz, Jari Salo, Pablo Muñoz-Gallego, Tommi Laukkanen:
Heavy users of e-banking and Customer Experience Management: evidences on intrinsic motivation. Int. J. Electron. Bus. 8(2): 187-209 (2010)
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