"Successful Web-Based IT Support Services: Service Provider Perceptions of ..."

Vanessa A. Cooper, Sharman Lichtenstein, Ross Smith (2009)

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DOI: 10.4018/JESMA.2009092201

access: closed

type: Journal Article

metadata version: 2024-05-22

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Vanessa A. Cooper, Sharman Lichtenstein, Ross Smith:
Successful Web-Based IT Support Services: Service Provider Perceptions of Stakeholder-Oriented Challenges. Int. J. E Serv. Mob. Appl. 1(1): 1-20 (2009)

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