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"Winning customer loyalty in an automotive company through Six Sigma: a ..."
Maneesh Kumar et al. (2007)
- Maneesh Kumar, Jiju Antony, Frenie Jiju Antony, Christian N. Madu:
Winning customer loyalty in an automotive company through Six Sigma: a case study. Qual. Reliab. Eng. Int. 23(7): 849-866 (2007)
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