"Using the IDEAL model for the construction of a deployment framework of IT ..."

Cristiano Domingues da Silva, Alexandre Marcos Lins de Vasconcelos (2020)

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DOI: 10.1007/S11219-020-09499-X

access: closed

type: Journal Article

metadata version: 2023-08-28

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Cristiano Domingues da Silva, Alexandre Marcos Lins de Vasconcelos:
Using the IDEAL model for the construction of a deployment framework of IT Service Desks at the Brazilian Federal Institutes of Education. Softw. Qual. J. 28(3): 895-929 (2020)

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