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ORCIDInternational Journal of Services and Standards, Volume 6
Volume 6, Number 1, 2010
- Meaghan E. Boden, June Wei:
E-business standards in the international hospitality and tourism industry. 1-20 - Joyce D. Jackson, Mun Yong Yi, Jae S. Park:
Effects of individual innovativeness on physician acceptance of information technology. 21-42 - J. Dasgupta, R. P. Mohanty:
Estimating operational risk indices for software services outsourcing industry: a case. 43-61 - Yvette Essounga-Njan, Maxine Morgan-Thomas:
Leadership style effectiveness and accountability in times of crisis: a cross-cultural study of the USA and France. 62-78 - David P. Stevens, Zhiwei Zhu:
An approach to service innovation in real estate through information technology. 79-94
Volume 6, Number 2, 2010
- Sangheon Shin, Joo Y. Jung:
Which top managements are paid more? Commercial banks versus security brokers and dealers. 95-111 - Jouni Juntunen
, Vesa Autere, Mari Juntunen:
Degree of standardisation, agility and supply chain performance. 112-122 - Tuomas Happonen, Juha Häkkinen:
Standardising remote testing: a universally applicable method. 123-136 - B. Brian Lee, Moosa Khan, Rahim Quazi, William V. Vetter:
Pre-college preparedness and institutional factors for student success on the uniform CPA examination in Texas. 137-149 - Harvinder Singh, S. K. Chadha, Bikramjit Rishi:
Service quality measurement and its implications: a case study of Vishal Mega Mart. 150-169 - Gurmeet Singh, Raghuvar Dutt Pathak, Rafia Naz:
Public service delivery in Fiji, Solomon Islands and Papua New Guinea: analysing quality in public services. 170-193
Volume 6, Numbers 3/4, 2010
- Angelina Quansah, Francis Kofi Andoh-Baidoo, Vishal Midha:
Towards standardisation of E-zwich implementation: mapping SWOT analysis to management framework models approach. 195-220 - Pei-Ju Liao, Chien-Hao Huang, Kuang-Hung Hsu:
Indicators and standards for measuring intellectual capital of companies in the emerging industry: exemplified by biopharmaceutical companies. 221-235 - Eduardo Torres-Moraga, Arturo Z. Vasquez-Parraga, Cristobal Barra:
How to measure service quality in internet banking. 236-255 - Olli-Pekka Hilmola:
Efficiency of public passenger transport by rail in larger cities: European biased perspective. 256-270 - Punit Ahluwalia, Gregory Gimpel, Upkar Varshney:
Why people aren't using wireless internet: a behavioural economics approach to technology preferences. 271-294 - Hollis T. Landrum, Victor R. Prybutok, Daniel A. Peak, Hong Qin:
Using importance ratings to create an information service quality measure. 295-307
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