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"An exploratory study into factors of service quality for application ..."
Qingxiong Ma, J. Michael Pearson, Suresh Tadisina (2005)
- Qingxiong Ma, J. Michael Pearson, Suresh Tadisina:
An exploratory study into factors of service quality for application service providers. Inf. Manag. 42(8): 1067-1080 (2005)
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