"Predicting customer churn through interpersonal influence."

Xiaohang Zhang et al. (2012)

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DOI: 10.1016/J.KNOSYS.2011.12.005

access: closed

type: Journal Article

metadata version: 2020-10-26

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Xiaohang Zhang, Ji Zhu, Shuhua Xu, Yan Wan:
Predicting customer churn through interpersonal influence. Knowl. Based Syst. 28: 97-104 (2012)

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