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“I found what I needed, which was a supportive community”: an ethnographic study of shared information practices in an online cosplay community

Emily Vardell (School of Library and Information Management, Emporia State University, Emporia, Kansas, USA)
Ting Wang (School of Library and Information Management, Emporia State University, Emporia, Kansas, USA)
Paul A. Thomas (School of Library and Information Management, Emporia State University, Emporia, Kansas, USA)

Journal of Documentation

ISSN: 0022-0418

Article publication date: 13 August 2021

Issue publication date: 23 March 2022

1265

Abstract

Purpose

This study explored the information practices of cosplayers, as well as the social norms, social types and information infrastructure of an online cosplay Facebook group, the Rey Cosplay Community (RCC).

Design/methodology/approach

To better understand individual behavior, the authors made use of ethnographic methods and semi-structured interviews. Observation of the RCC was combined with information gleaned from select participant interviews.

Findings

The results suggest that the RCC can be conceived of as an information community where fans obtain and share information about cosplay costume making. Sufficient and well-organized information and positive community culture greatly help community members make their costumes.

Originality/value

This works serves as a bridge between fan studies and information science research in its exploration of online communities, shared information practices and creating non-toxic virtual environments. It also lends support to the idea that positivity, respect for community rules and a tight-knit connection between members play essential roles in building a non-toxic fan and information community.

Keywords

Acknowledgements

The authors thank the participants for their time and for sharing their experiences and cosplay journeys with them. They were inspired by all the individuals who spread joy and the Force through cosplaying Rey.

Citation

Vardell, E., Wang, T. and Thomas, P.A. (2022), "“I found what I needed, which was a supportive community”: an ethnographic study of shared information practices in an online cosplay community", Journal of Documentation, Vol. 78 No. 3, pp. 564-579. https://doi.org/10.1108/JD-02-2021-0034

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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