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Our Heritage, Our Stories: developing AI tools to link and support community-generated digital cultural heritage

Ewan D. Hannaford (The University of Glasgow, Glasgow, UK)
Viktor Schlegel (The University of Manchester, Manchester, UK)
Rhiannon Lewis (The University of Glasgow, Glasgow, UK)
Stefan Ramsden (The University of Manchester, Manchester, UK)
Jenny Bunn (The National Archives, London, UK)
John Moore (The National Archives, London, UK)
Marc Alexander (The University of Glasgow, Glasgow, UK)
Hannah Barker (The University of Manchester, Manchester, UK)
Riza Batista-Navarro (The University of Manchester, Manchester, UK)
Lorna Hughes (The University of Glasgow, Glasgow, UK)
Goran Nenadic (The University of Manchester, Manchester, UK)

Journal of Documentation

ISSN: 0022-0418

Article publication date: 4 June 2024

Issue publication date: 3 September 2024

252

Abstract

Purpose

Community-generated digital content (CGDC) is one of the UK’s prime cultural assets. However, CGDC is currently “critically endangered” (Digital Preservation Coalition, 2021) due to technological and organisational barriers and has proven resistant to traditional methods of linking and integration. The challenge of integrating CGDC into larger archives has effectively silenced diverse community voices within our national collection. Our Heritage, Our Stories (OHOS), funded by the UK’s AHRC programme Towards a National Collection, responds to these urgent challenges by bringing together cutting-edge approaches from cultural heritage, humanities and computer science.

Design/methodology/approach

Existing solutions to CGDC integration, involving bespoke interventionist activities, are expensive, time-consuming and unsustainable at scale, while unsophisticated computational integration erases the meaning and purpose of both CGDC and its creators. Using innovative multidisciplinary methods, AI tools and a co-design process, previously unfindable and unlinkable CGDC will be made discoverable in our virtual national collection.

Findings

There currently exists a range of disconnected, fragile and under-represented community-generated heritage which is at increasing risk of loss. Therefore, OHOS will work to ensure the survival and preservation of these nationally important resources, for the future and for our shared national collection.

Originality/value

As we dissolve barriers to create meaningful new links across CGDC collections and develop new methods of engagement, OHOS will also make this content accessible to new and diverse audiences. This will facilitate a wealth of fresh research while also embedding new strategies for future management of CGDC into heritage practice and training and fostering newly enriching, robust connections between communities and archival institutions.

Keywords

Acknowledgements

The authors thank previous members of the Our Heritage, Our Stories team, including Jessica Hammett, Hazel Jell, Diane Scott and Pip Willcox, for their contributions to the development of this article. The Our Heritage, Our Stories project is funded by the UK Arts and Humanities Research Council (AH/W00321X/1).

Citation

Hannaford, E.D., Schlegel, V., Lewis, R., Ramsden, S., Bunn, J., Moore, J., Alexander, M., Barker, H., Batista-Navarro, R., Hughes, L. and Nenadic, G. (2024), "Our Heritage, Our Stories: developing AI tools to link and support community-generated digital cultural heritage", Journal of Documentation, Vol. 80 No. 5, pp. 1133-1147. https://doi.org/10.1108/JD-03-2024-0057

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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