2021 Volume E104.D Issue 1 Pages 152-161
We propose a novel framework for integrating beginners' machine operational experiences with those of experts' to obtain a detailed task model. Beginners can provide valuable information for operation guidance and task design; for example, from the operations that are easy or difficult for them, the mistakes they make, and the strategy they tend to choose. However, beginners' experiences often vary widely and are difficult to integrate directly. Thus, we consider an operational experience as a sequence of hand-machine interactions at hotspots. Then, a few experts' experiences and a sufficient number of beginners' experiences are unified using two aggregation steps that align and integrate sequences of interactions. We applied our method to more than 40 experiences of a sewing task. The results demonstrate good potential for modeling and obtaining important properties of the task.