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Actability Criteria for Design and Evaluation: Pragmatic Qualities of Information Systems

Actability Criteria for Design and Evaluation: Pragmatic Qualities of Information Systems

Göran Goldkuhl
Copyright: © 2011 |Volume: 2 |Issue: 3 |Pages: 15
ISSN: 1941-868X|EISSN: 1941-8698|EISBN13: 9781613507650|DOI: 10.4018/jissc.2011070101
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MLA

Goldkuhl, Göran. "Actability Criteria for Design and Evaluation: Pragmatic Qualities of Information Systems." IJISSC vol.2, no.3 2011: pp.1-15. http://doi.org/10.4018/jissc.2011070101

APA

Goldkuhl, G. (2011). Actability Criteria for Design and Evaluation: Pragmatic Qualities of Information Systems. International Journal of Information Systems and Social Change (IJISSC), 2(3), 1-15. http://doi.org/10.4018/jissc.2011070101

Chicago

Goldkuhl, Göran. "Actability Criteria for Design and Evaluation: Pragmatic Qualities of Information Systems," International Journal of Information Systems and Social Change (IJISSC) 2, no.3: 1-15. http://doi.org/10.4018/jissc.2011070101

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Abstract

Information systems actability theory builds on a communicative action perspective on IS. Information systems are seen as instruments for technology mediated work communication. Human actors are communicating (i.e. sending and/or receiving messages) through an information system. Information systems actability emphasises pragmatic dimensions of information systems. The paper presents 19 actability criteria divided into three groups: 1) criteria concerning user-system interaction, 2) criteria concerning user-through-system-to-user communication, and 3) criteria concerning information system’s contribution to workpractice processes. These actability criteria should be possible to use in design and evaluation of information systems.

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