Authors:
Marianne Batista Diniz Da Silva
1
;
Eduardo Coelho Silva
1
;
Fernando Alves De Carvalho Filho
1
;
Thauane Moura Garcia
1
;
Isabel Nunes
2
and
Rogério Patrício Chagas Do Nascimento
1
Affiliations:
1
Federal University of Sergipe, Brazil
;
2
Federal University of Rio Grande do Norte, Brazil
Keyword(s):
ICT Governance, Public, Good Practice.
Related
Ontology
Subjects/Areas/Topics:
Enterprise Information Systems
;
Information Systems Analysis and Specification
;
Requirements Analysis And Management
;
Software Engineering
Abstract:
This work performs a quasi-systematic review in a structured way to identify, characterize and summarize the main evidence on Public ICT Governance in order to analyse the methods, techniques, models, framework, guides and / or Public ICT Governance good practice to describe its application in an IT environment, helping ICT managers through a secondary study. A research question was raised and an initial study of 4870 works was adopted. Among these, 21 were selected for the construction of this study through a characterization of three components (Leadership, Strategy and Control) which encompasses the dimensions that define the level of maturity of a public organization (iGovTI). In this analysis and characterization, it was identified that the methods techniques, models, framework, guides and/or good practice found were the most mentioned at the Academy, as COBIT, ITIL and CMMI, as also others who are not known.