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===Social media and article comments===
Directgov was active on [[Twitter]],<ref>{{cite web |url=http://twitter.com/directgov |title=Get short, timely messages from Directgov |date= |publisher=Twitter |accessdate=27 August 2010}}</ref> [[Facebook]]<ref>{{cite web |url=http://facebook.com/directgov |title=This is the official Facebook page for Directgov |date= |publisher=Facebook |accessdate=7 January 2011}}</ref> and [[YouTube]].<ref>{{cite web |url=
In April 2010 Directgov launched a "Comment on this Article" feature on each page allowing users to give articles one of five ratings ranging from "Very useful" to "Not at all useful". Users could also leave comments of up to 500 characters about how a page could be improved, but were asked not to include any personally identifiable information. Directgov collected the data from the comments feature for use in customer insight and product improvement, a published an overview of monthly ratings online.
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