NetSuite: Difference between revisions
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{{Infobox company |
{{Infobox company |
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| name = NetSuite Inc. |
| name = NetSuite Inc. |
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| logo = |
| logo = 2024 NetSuite logo.png |
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| type = Subsidiary of [[Oracle Corporation]] |
| type = Subsidiary of [[Oracle Corporation]] |
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| founder = Evan Goldberg |
| founder = Evan Goldberg |
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| foundation = {{start date and age|1998}}<br>[[California]], |
| foundation = {{start date and age|1998}}<br>[[California]], United States |
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| location_city = [[Austin, Texas]] |
| location_city = [[Austin, Texas]] |
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| location_country = U.S.<ref>{{cite web |last1=Grant |first1=Nico |last2=Deveau |first2=Scott |title=Oracle Moves Headquarters to Texas, Joining Valley Exodus |url=https://www.bloomberg.com/news/articles/2020-12-11/oracle-moves-headquarters-to-texas-joins-exodus-from-california |website=Bloomberg.com |access-date=30 September 2021 |language=en |date=11 December 2020}}</ref><ref>{{cite web |last1=Bursztynsky |first1=Jessica |title=Oracle is moving its headquarters from Silicon Valley to Austin, Texas |url=https://www.cnbc.com/2020/12/11/oracle-is-moving-its-headquarters-from-silicon-valley-to-austin-texas.html |website=CNBC |access-date=30 September 2021 |language=en |date=11 December 2020}}</ref> |
| location_country = U.S.<ref>{{cite web |last1=Grant |first1=Nico |last2=Deveau |first2=Scott |title=Oracle Moves Headquarters to Texas, Joining Valley Exodus |url=https://www.bloomberg.com/news/articles/2020-12-11/oracle-moves-headquarters-to-texas-joins-exodus-from-california |website=Bloomberg.com |access-date=30 September 2021 |language=en |date=11 December 2020}}</ref><ref>{{cite web |last1=Bursztynsky |first1=Jessica |title=Oracle is moving its headquarters from Silicon Valley to Austin, Texas |url=https://www.cnbc.com/2020/12/11/oracle-is-moving-its-headquarters-from-silicon-valley-to-austin-texas.html |website=CNBC |access-date=30 September 2021 |language=en |date=11 December 2020}}</ref> |
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| key_people = Evan Goldberg (EVP of Development)<ref>{{cite web |last1=Goldberg |first1=Evan |title=Amid a pandemic and a historic racial reckoning, a tech leader confronts the limits of empathy |url=https://www.fastcompany.com/90599434/amid-a-pandemic-and-a-historic-racial-reckoning-a-tech-leader-confronts-the-limits-of-empathy |website=Fast Company |access-date=30 September 2021 |date=29 January 2021}}</ref> |
| key_people = {{ubl|Evan Goldberg (EVP of Development)<ref>{{cite web |last1=Goldberg |first1=Evan |title=Amid a pandemic and a historic racial reckoning, a tech leader confronts the limits of empathy |url=https://www.fastcompany.com/90599434/amid-a-pandemic-and-a-historic-racial-reckoning-a-tech-leader-confronts-the-limits-of-empathy |website=Fast Company |access-date=30 September 2021 |date=29 January 2021}}</ref>|Jim McGeever (President) (retired)|[[Larry Ellison|Lawrence "Larry" J. Ellison]] (stakeholder)}} |
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| products = [[ERP software]]<br/>[[Accounting software]]<br/>[[Inventory management software]]<br/>[[Financial software]]<br/>[[Order management system]] |
| products = [[ERP software]]<br/>[[Accounting software]]<br/>[[Inventory management software]]<br/>[[Financial software]]<br/>[[Order management system]] |
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| industry = [[Computer software]]<br/>[[Enterprise software]]<br/>[[Accounting software]]<br/>[[Business software]]<br/>[[Cloud computing]]<br/>[[Enterprise resource planning]] |
| industry = [[Computer software]]<br/>[[Enterprise software]]<br/>[[Accounting software]]<br/>[[Business software]]<br/>[[Cloud computing]]<br/>[[Enterprise resource planning]] |
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'''NetSuite Inc.''' is an American [[cloud computing|cloud]]-based [[enterprise software]] company that provides products and services tailored for [[Small and medium-sized enterprises|small and medium-sized businesses (SMBs)]] including [[accounting]] and [[financial management]], [[customer relationship management]], [[Field inventory management|inventory management]], [[human capital management]], [[payroll]], [[procurement]], [[project management]] and [[e-commerce]] software.<ref name="NYTimes-Workday-2014">{{cite news|last1=Hardy|first1=Quentin|title=NetSuite: Enterprise Software Still Follows a Manufacturing Model|url=http://bits.blogs.nytimes.com/2014/05/13/netsuite-enterprise-software-still-follows-a-manufacturing-model/|access-date=October 30, 2015|work=[[The New York Times]]|date=May 13, 2014}}</ref><ref name="NYTimes-CaaS-2012">{{cite news |last1=Hardy |first1=Quentin |date=May 15, 2012 |title=NetSuite Moves to 'Commerce as a Service' |work=The New York Times |url=http://bits.blogs.nytimes.com/2012/05/15/netsuite-moves-to-ecommerce-as-a-service/ |access-date=October 30, 2015}}</ref> NetSuite was founded in 1998 with headquarters in [[Austin, |
'''NetSuite Inc.''' is an American [[cloud computing|cloud]]-based [[enterprise software]] company that provides products and services tailored for [[Small and medium-sized enterprises|small and medium-sized businesses (SMBs)]] including [[accounting]] and [[financial management]], [[customer relationship management|customer relationship management (CRM)]], [[Field inventory management|inventory management]], [[human capital management]], [[payroll]], [[procurement]], [[project management]] and [[e-commerce]] software.<ref name="NYTimes-Workday-2014">{{cite news|last1=Hardy|first1=Quentin|title=NetSuite: Enterprise Software Still Follows a Manufacturing Model|url=http://bits.blogs.nytimes.com/2014/05/13/netsuite-enterprise-software-still-follows-a-manufacturing-model/|access-date=October 30, 2015|work=[[The New York Times]]|date=May 13, 2014}}</ref><ref name="NYTimes-CaaS-2012">{{cite news |last1=Hardy |first1=Quentin |date=May 15, 2012 |title=NetSuite Moves to 'Commerce as a Service' |work=The New York Times |url=http://bits.blogs.nytimes.com/2012/05/15/netsuite-moves-to-ecommerce-as-a-service/ |access-date=October 30, 2015}}</ref> NetSuite was founded in 1998 with headquarters in [[Austin, Texas]].<ref>{{Cite web |last=Bursztynsky |first=Jessica |date=2020-12-11 |title=Oracle is moving its headquarters from Silicon Valley to Austin, Texas |url=https://www.cnbc.com/2020/12/11/oracle-is-moving-its-headquarters-from-silicon-valley-to-austin-texas.html |access-date=2021-09-30 |website=CNBC |language=en}}</ref> The company is widely seen as the first cloud computing software company, with its founding pre-dating that of [[Salesforce]] by about a month.<ref>{{Cite web|last=Evans|first=Bob|date=2021-08-27|title=How Evan Goldberg and Larry Ellison Made Magic—Twice—with NetSuite and Oracle|url=https://cloudwars.co/oracle/how-evan-goldberg-larry-ellison-made-magic-netsuite-oracle/|access-date=2021-09-30|language=en-US}}</ref><ref name=":0">{{Cite web|last=Tuchman|first=Robert|title=How Success Happened for Evan Goldberg of Oracle NetSuite|url=https://www.entrepreneur.com/article/364048|access-date=2021-09-30|website=Entrepreneur|date=January 26, 2021 |language=en}}</ref> |
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[[Oracle Corporation]] acquired NetSuite for approximately [[US$]]9.3 billion in November 2016. The Oracle NetSuite Global Business Unit<ref>{{Cite web|title=Evan Goldberg, Executive Vice President of Oracle NetSuite Global Business Unit, Episode 91|url=https://www.thewowfactorpodcast.com/show-notes/evan-goldberg-executive-vice-president-of-oracle-netsuite-global-business-unit-episode-91|access-date=2021-09-30|website=The WOW Factor Podcast|language=en-US}}</ref> is managed by Executive Vice President Evan Goldberg as "Oracle’s Cloud [[Enterprise resource planning|ERP]] for Small and Mid-sized Enterprises with the ability to scale to Fortune 500 firms".<ref>{{cite web|url=https://diginomica.com/new-new-netsuite-growth-suiteconnect/|title=The new, new NetSuite – it's all about your growth at SuiteConnect|website=Diginomica|date=October 18, 2018 }}</ref> |
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== History == |
== History == |
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NetSuite can trace its beginning to a five-minute phone call between Evan Goldberg and Larry Ellison |
NetSuite can trace its beginning to a five-minute phone call between Evan Goldberg and Larry Ellison, when the two discussed the idea of selling software over the internet.<ref>{{Cite web |last=Weinberger |first=Matt |title=How a 5-minute phone call with Oracle's Larry Ellison led to the creation of the first cloud software company and a $9.3 billion acquisition |url=https://www.businessinsider.com/evan-goldberg-netsuite-oracle-2019-3 |access-date=2022-12-10 |website=Business Insider |language=en-US}}</ref><ref>{{Cite web |date=2022-01-18 |title=How the cloud creator shapes customer success |url=https://www.afr.com/work-and-careers/workplace/how-the-cloud-creator-shapes-customer-success-20220114-p59ocn |access-date=2022-12-10 |website=Australian Financial Review |language=en}}</ref> That conversation led Evan Goldberg to found NetLedger, NetSuite's original name, in 1998.<ref name=":0" /> It offered web-hosted accounting software.<ref name=":0" /> The company was seeded with start-up money from Oracle CEO [[Larry Ellison]] as well as a host of key staff previously employed at Oracle. The company's Chairman and CTO and other management transitioned from Oracle to NetLedger. At one time the solution was licensed by Oracle, branded The Oracle Small Business Suite; however, that experience was short-lived, and the licensing deal was cancelled in 2004.<ref>{{Cite web |last=Cowley |first=Stacy |date=2004-08-19 |title=NetSuite relaunches, Oracle delays small business suite |url=https://www.computerworld.com/article/2812996/netsuite-relaunches--oracle-delays-small-business-suite.html |access-date=2022-12-15 |website=Computerworld |language=en}}</ref> Goldberg was the chairman and chief technology officer up until the Oracle acquisition[https://hassanrb.com/ .] |
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In July 2002, [[Zach Nelson]] was appointed [[Chief executive officer|CEO]]. Prior to joining NetSuite, Nelson ran an early provider of business applications over the Internet called MyCIO.com, a division of McAfee Corp.<ref>{{Cite news|url= |
In July 2002, [[Zach Nelson]] was appointed [[Chief executive officer|CEO]]. Prior to joining NetSuite, Nelson ran an early provider of business applications over the Internet called MyCIO.com, a division of McAfee Corp.<ref>{{Cite news|url=https://www.zdnet.com/article/disruptor-zach-nelson-ceo-netsuite/|title=Disruptor {{!}} Zach Nelson, CEO, NetSuite|last=Clancy|first=Heather|work=ZDNet|access-date=2017-05-02|language=en}}</ref> This experience led him to the belief that all software would be delivered over the internet, and he left McAfee to join NetSuite. He led the company from about $1 million in revenue to a billion-dollar run-rate prior to its acquisition by Oracle Corp.<ref>{{Cite web|url=http://thisweekinstartups.com/zach-nelson-netsuite/|title=E718: NetSuite CEO Zach Nelson on building to $1 billion run rate, early days at Oracle, McAfee & Sun, pioneering enterprise, prioritizing sales, going public, the CEO's toughest job & the future of employment {{!}} This Week In Startups|website=thisweekinstartups.com|language=en-US|access-date=2017-05-03}}</ref> |
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In September 2003, the company officially changed its name from NetLedger to NetSuite, Inc. to reflect the company's success in expanding its offerings to a suite of business applications beyond just accounting, including ERP, CRM and e-commerce.<ref>{{Cite web |last=Peters |first=Kurt |date=2003-09-23 |title=netledger, INC. changes name to netsuite, INC. |url=https://www.digitalcommerce360.com/2003/09/23/netledger-inc-changes-name-to-netsuite-inc/ |access-date=2023-01-02 |website=Digital Commerce 360 |language=en-US}}</ref><ref>{{Cite web |last=Miller |first=Abby |date=2003-09-19 |title=Oracle's NetLedger Changes Name to NetSuite |url=https://www.dmnews.com/oracle39s-netledger-changes-name-to-netsuite/ |access-date=2023-01-02 |website=DMNews |language=en-US}}</ref> |
In September 2003, the company officially changed its name from NetLedger to NetSuite, Inc. to reflect the company's success in expanding its offerings to a suite of business applications beyond just accounting, including ERP, CRM and e-commerce.<ref>{{Cite web |last=Peters |first=Kurt |date=2003-09-23 |title=netledger, INC. changes name to netsuite, INC. |url=https://www.digitalcommerce360.com/2003/09/23/netledger-inc-changes-name-to-netsuite-inc/ |access-date=2023-01-02 |website=Digital Commerce 360 |language=en-US}}</ref><ref>{{Cite web |last=Miller |first=Abby |date=2003-09-19 |title=Oracle's NetLedger Changes Name to NetSuite |url=https://www.dmnews.com/oracle39s-netledger-changes-name-to-netsuite/ |access-date=2023-01-02 |website=DMNews |language=en-US}}</ref> |
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On January 4, 2007, NetSuite named [[Oakland A's]] General Manager [[Billy Beane]] (of ''[[Moneyball]]'' fame) to its board of directors.<ref>{{cite news |url=http://sanfrancisco.bizjournals.com/sanfrancisco/stories/2007/01/01/daily28.html |title=Billy Beane takes seat on NetSuite board |date=January 4, 2007 |work=San Francisco Business Times |access-date=August 2, 2012}}</ref> |
On January 4, 2007, NetSuite named [[Oakland A's]] General Manager [[Billy Beane]] (of ''[[Moneyball: The Art of Winning an Unfair Game|Moneyball]]'' fame) to its board of directors.<ref>{{cite news |url=http://sanfrancisco.bizjournals.com/sanfrancisco/stories/2007/01/01/daily28.html |title=Billy Beane takes seat on NetSuite board |date=January 4, 2007 |work=San Francisco Business Times |access-date=August 2, 2012}}</ref> |
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NetSuite became a publicly traded company after its [[Initial public offering|initial public offering (IPO)]] of 6.2 million shares on the [[New York Stock Exchange]] in December 2007.<ref>{{cite web |url=http://www.nasdaq.com/markets/ipos/filing.ashx?filingid=5328047 |title=NASDAQ - NetSuite Inc. (N) Prospectus |access-date=September 1, 2014 }}</ref> On July 28, 2016, Oracle announced it had offered to purchase NetSuite for $9.3 billion.<ref name=":2" /><ref>{{Cite news |last1=Hardy |first1=Quentin |last2=Picker |first2=Leslie |date=2016-07-28 |title=Oracle's $9.3 Billion Deal for NetSuite Will Bolster Its Cloud Offerings |language=en-US |work=The New York Times |url=https://www.nytimes.com/2016/07/29/business/dealbook/oracle-netsuite-ellison-cloud-computing.html |access-date=2023-01-22 |issn=0362-4331}}</ref> The deal closed in November.<ref name=":2" /> |
NetSuite became a publicly traded company after its [[Initial public offering|initial public offering (IPO)]] of 6.2 million shares on the [[New York Stock Exchange]] in December 2007.<ref>{{cite web |url=http://www.nasdaq.com/markets/ipos/filing.ashx?filingid=5328047 |title=NASDAQ - NetSuite Inc. (N) Prospectus |access-date=September 1, 2014 }}</ref> On July 28, 2016, Oracle announced it had offered to purchase NetSuite for $9.3 billion.<ref name=":2" /><ref>{{Cite news |last1=Hardy |first1=Quentin |last2=Picker |first2=Leslie |date=2016-07-28 |title=Oracle's $9.3 Billion Deal for NetSuite Will Bolster Its Cloud Offerings |language=en-US |work=The New York Times |url=https://www.nytimes.com/2016/07/29/business/dealbook/oracle-netsuite-ellison-cloud-computing.html |access-date=2023-01-22 |issn=0362-4331}}</ref> The deal closed in November.<ref name=":2" /> |
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NetSuite headquarters are located in Austin, Texas. NetSuite has additional offices in |
NetSuite headquarters are located in Austin, Texas. NetSuite has additional offices in Denver, Colorado; Santa Monica and Redwood City, California; Chicago, Illinois; Atlanta, Georgia; New York City; Boston, Massachusetts; Toronto, Canada; the United Kingdom; Spain; the Czech Republic; Philippines; Hong Kong; Singapore; Australia; Brazil;<ref>{{Cite web |last=Brooks |first=Steve |date=2019-07-03 |title=Oracle NetSuite turns eye to Brazil |url=https://www.enterprisetimes.co.uk/2019/07/03/oracle-netsuite-turns-eye-to-brazil/ |access-date=2022-12-19 |website=Enterprise Times |language=en-GB}}</ref> and Uruguay.<ref>{{Cite web|title=NetSuite - Contact Information - Phone - Contact Us|url=https://www.netsuite.com/portal/company/contactus.shtml|access-date=2021-09-30|website=www.netsuite.com}}</ref> |
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In 2023, NetSuite celebrated its 25-year anniversary.<ref>{{Cite web |last=Melendez |first=Steven |date=17 October 2023 |title=NetSuite pioneered cloud computing. But what comes next? |url=https://www.fastcompany.com/90967983/after-25-years-netsuites-cloud-business-offerings-continue-to-grow |access-date=26 February 2024 |website=Fast Company}}</ref> |
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== Relationship with Oracle Corporation == |
== Relationship with Oracle Corporation == |
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In 1998, Evan Goldberg received approximately $125 million in initial financial backing from [[Larry Ellison]],<ref>{{cite web |url=http://seekingalpha.com/article/40491-larry-ellisons-investment-in-netsuite-conflict-of-interest |title=Seeking Alpha - Larry Ellison's Investment In NetSuite: Conflict of Interest?|date=July 9, 2007 }}</ref> founder and chief executive officer of [[Oracle Corporation]] through Ellison's venture capital entity Tako Ventures.<ref>{{cite web |url=https://www.theregister.co.uk/2011/07/29/netsuite_q2_2011_numbers/ |title=The Register - Ellison's NetSuite still not making money|website=[[The Register]] }}</ref> Other initial investors were StarVest Partners, [[Automatic Data Processing|ADP]] and UBS PaineWebber.<ref>{{cite web |url=http://www.internetretailer.com/mobile/2003/09/23/netledger-inc-changes-name-to-netsuite-inc |title=The Internet Retailer - NetLedger Inc. Changes Name to NetSuite Inc.}}</ref> The NetSuite software also relies on [[Oracle Database |
In 1998, Evan Goldberg received approximately $125 million in initial financial backing from [[Larry Ellison]],<ref>{{cite web |url=http://seekingalpha.com/article/40491-larry-ellisons-investment-in-netsuite-conflict-of-interest |title=Seeking Alpha - Larry Ellison's Investment In NetSuite: Conflict of Interest?|date=July 9, 2007 }}</ref> founder and chief executive officer of [[Oracle Corporation]] through Ellison's venture capital entity Tako Ventures.<ref>{{cite web |url=https://www.theregister.co.uk/2011/07/29/netsuite_q2_2011_numbers/ |title=The Register - Ellison's NetSuite still not making money|website=[[The Register]] }}</ref> Other initial investors were StarVest Partners, [[Automatic Data Processing|ADP]] and UBS PaineWebber.<ref>{{cite web |url=http://www.internetretailer.com/mobile/2003/09/23/netledger-inc-changes-name-to-netsuite-inc |title=The Internet Retailer - NetLedger Inc. Changes Name to NetSuite Inc.}}</ref> The NetSuite software also relies on [[Oracle Database]] software.<ref>{{cite web |url=http://yahoo.brand.edgar-online.com/displayfilinginfo.aspx?FilingID=10531261-61808-126838&type=sect&TabIndex=2&companyid=99214&ppu=%252fdefault.aspx%253fcompanyid%253d99214%2526amp%253bformtypeId%253d7 |title=NETSUITE INC (N) 10-K filed 3/2/2015|page=14}}</ref> |
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Ellison and family members owned approximately 47.4% of NetSuite's common stock as of December 31, 2014. The firm's 10-Q filing on March 2, 2015, stated that "Mr. Ellison is able to exercise control over approval of significant corporate transactions, including a change of control or liquidation."<ref>{{cite web |url=http://yahoo.brand.edgar-online.com/displayfilinginfo.aspx?FilingID=10531261-61808-126838&type=sect&TabIndex=2&companyid=99214&ppu=%252fdefault.aspx%253fcompanyid%253d99214%2526amp%253bformtypeId%253d7 |title=NETSUITE INC (N) 10-K filed 3/2/2015|page=17}}</ref> |
Ellison and family members owned approximately 47.4% of NetSuite's common stock as of December 31, 2014. The firm's 10-Q filing on March 2, 2015, stated that "Mr. Ellison is able to exercise control over approval of significant corporate transactions, including a change of control or liquidation."<ref>{{cite web |url=http://yahoo.brand.edgar-online.com/displayfilinginfo.aspx?FilingID=10531261-61808-126838&type=sect&TabIndex=2&companyid=99214&ppu=%252fdefault.aspx%253fcompanyid%253d99214%2526amp%253bformtypeId%253d7 |title=NETSUITE INC (N) 10-K filed 3/2/2015|page=17}}</ref> |
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On July 28, 2016, Oracle announced it had offered to purchase NetSuite for $9.3 billion. The deal faced intense scrutiny because Oracle founder Larry Ellison owned nearly 40% of NetSuite. This conflict of interest has led the board of both companies to establish independent committees to review the deal from the perspective of independent shareholders. Some major NetSuite shareholders, such as T. Rowe, notified Oracle they would not be tendering their shares under the current terms of the proposed deal. In early October 2016, Oracle extended the deadline for shareholders of NetSuite to tender their shares to November 4. The deal closed Nov. 7.<ref name=":2">{{Cite news|url=https://www.zdnet.com/article/oracle-closes-netsuite-deal-can-it-expand-into-midmarket-small-enterprise/|title=Oracle closes NetSuite deal: Can it expand into midmarket, small enterprise? |
On July 28, 2016, Oracle announced it had offered to purchase NetSuite for $9.3 billion. The deal faced intense scrutiny because Oracle founder Larry Ellison owned nearly 40% of NetSuite. This conflict of interest has led the board of both companies to establish independent committees to review the deal from the perspective of independent shareholders. Some major NetSuite shareholders, such as T. Rowe, notified Oracle they would not be tendering their shares under the current terms of the proposed deal. In early October 2016, Oracle extended the deadline for shareholders of NetSuite to tender their shares to November 4. The deal closed Nov. 7.<ref name=":2">{{Cite news|url=https://www.zdnet.com/article/oracle-closes-netsuite-deal-can-it-expand-into-midmarket-small-enterprise/|title=Oracle closes NetSuite deal: Can it expand into midmarket, small enterprise?|last=Dignan|first=Larry|work=ZDNet|access-date=2018-05-29|language=en}}</ref> |
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== Products, services and support== |
== Products, services and support== |
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NetSuite offers a modular suite of [[Cloud computing|cloud-based]] [[Business management tools|business management]] applications. Depending on the choice of modules, the platform can support accounting capabilities like general ledger, [[accounts payable]], [[accounts receivable]], cash management, tax management, purchasing and inventory and order management, along with optional modules like [[customer relationship management]], [[e-commerce]], human resource and workforce management, payroll management, professional services automation, warehouse management and supply chain management, which can be activated as needed.<ref>{{Cite web|title=NetSuite finds a sweet spot with OneWorld|url=https://www.cnet.com/news/netsuite-finds-a-sweet-spot-with-oneworld/|access-date=April 23, 2021|website=CNET|date=April 16, 2008 }}</ref> The cost of a NetSuite subscription is not fixed |
NetSuite offers a modular suite of [[Cloud computing|cloud-based]] [[Business management tools|business management]] applications. Depending on the choice of modules, the platform can support accounting capabilities like general ledger, [[accounts payable]], [[accounts receivable]], cash management, tax management, purchasing and inventory and order management, along with optional modules like [[customer relationship management]], [[e-commerce]], human resource and workforce management, payroll management, professional services automation, warehouse management and supply chain management, which can be activated as needed.<ref>{{Cite web|title=NetSuite finds a sweet spot with OneWorld|url=https://www.cnet.com/news/netsuite-finds-a-sweet-spot-with-oneworld/|access-date=April 23, 2021|website=CNET|date=April 16, 2008 }}</ref> The cost of a NetSuite subscription is not fixed: it depends on the modules selected and the number of users.<ref>{{Cite web|title=14 Best QuickBooks Alternatives for Your Business Accounting|url=https://www.founderjar.com/quickbooks-alternatives/|access-date=April 23, 2021|website=founderjar.com|date=December 11, 2020 }}</ref> The platform is accessed via the cloud and all data is centralized and stored in the cloud, allowing users to access data from different devices and countries.<ref>{{Cite web|last=Roberts|first=Jamie|date=2018-05-08|title=NetSuite products and services explained|url=https://www.andersonfrank.com/insights/netsuite-products-services-explained|access-date=2022-01-14|website=Anderson Frank}}</ref><ref>{{Cite web|last=Lauchlan|first=Stuart|date=2021-10-20|title=NetSuite Analytics Warehouse - where the rubber hits the road for NetSuite customers in search of insights?|url=https://diginomica.com/netsuite-analytics-warehouse-where-rubber-hits-road-netsuite-customers-search-insights|access-date=2022-01-14|website=diginomica.com|language=en}}</ref> Fixed asset management, revenue recognition, planning and budgeting and subscription billing are also available.<ref>{{Cite web|title=Oracle NetSuite OneWorld Review|url=https://uk.pcmag.com/cloud-services/76209/oracle-netsuite-oneworld|access-date=April 23, 2021|website=PC Magazine|date=June 29, 2018 }}</ref> Multi-entity and global accounting and consolidation functionality is available at additional cost via NetSuite's OneWorld module, which supports 27 languages, and multiple currencies and tax codes.<ref>{{Cite web|title=Country Specific Features - Oracle NetSuite|url=https://docs.oracle.com/cloud/latest/netsuitecs_gs/NSCSF/NSCSF.pdf|access-date=April 23, 2021|website=Oracle}}</ref> As with other cloud-based applications, periodic upgrades offer clients access to current features and functionality more readily than they would have been able to achieve using on-premises code.<ref>Herbert, L. and Erikson, J., [https://ciss100.com/wp-content/uploads/cloud/Forrester_Report_The_ROI_of_Cloud_Apps.pdf The ROI Of Cloud Apps], ''[[Forrester Research|Forrester Research, Inc.]]'', published 23 June 2011, accessed 15 May 2024</ref> |
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NetSuite offers analytics and reporting, which use the centralized data to provide real-time visibility into client company operational and financial performance.<ref>{{Cite web|last=Ferranti|first=Marc|title=NetSuite refines focus on SMBs facing growth challenges|url=https://www.cio.com/article/219926/netsuite-refines-focus-on-smbs-facing-growth-challenges.html|access-date=2022-01-14|website=CIO|date=April 4, 2019 |language=en-US}}</ref> Pre-configured role-based dashboards and key performance indicators allow users to monitor [[Business performance management|business performance]].<ref>{{Cite web|last=Clark|first=Lindsay|title=Netsuite presents banking and data warehouse features|url=https://www.theregister.com/2021/10/19/netsuite_analytics_warehouse/|access-date=2022-01-14|website=The Register|language=en}}</ref> |
NetSuite offers analytics and reporting, which use the centralized data to provide real-time visibility into client company operational and financial performance.<ref>{{Cite web|last=Ferranti|first=Marc|title=NetSuite refines focus on SMBs facing growth challenges|url=https://www.cio.com/article/219926/netsuite-refines-focus-on-smbs-facing-growth-challenges.html|access-date=2022-01-14|website=CIO|date=April 4, 2019 |language=en-US}}</ref> Pre-configured role-based dashboards and key performance indicators allow users to monitor [[Business performance management|business performance]].<ref>{{Cite web|last=Clark|first=Lindsay|title=Netsuite presents banking and data warehouse features|url=https://www.theregister.com/2021/10/19/netsuite_analytics_warehouse/|access-date=2022-01-14|website=The Register|language=en}}</ref> |
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=== Products === |
=== Products === |
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* NetSuite Analytics Warehouse - business intelligence and data insight capabilities with pre-built third-party data integrations<ref>{{Cite web |last=Clark |first=Lindsay |date=2022-09-28 |title=NetSuite expands into automation, warehouse management |url=https://www.theregister.com/2022/09/28/netsuite_product_updates/ |access-date=2022-12-22 |website=www.theregister.com |language=en}}</ref><ref>{{Cite web |last=Lauchlan |first=Stuart |date=2021-04-13 |title=Getting back to the heart of who NetSuite is for - Oracle NetSuite EVP Evan Goldberg wants to re-invent the biz apps user experience |url=https://diginomica.com/getting-back-heart-who-netsuite-oracle-netsuite-evp-evan-goldberg-wants-re-invent-biz-apps-user |access-date=2022-01-14 |website=diginomica.com |language=en}}</ref> |
* NetSuite Analytics Warehouse - business intelligence and data insight capabilities with pre-built third-party data integrations<ref>{{Cite web |last=Clark |first=Lindsay |date=2022-09-28 |title=NetSuite expands into automation, warehouse management |url=https://www.theregister.com/2022/09/28/netsuite_product_updates/ |access-date=2022-12-22 |website=www.theregister.com |language=en}}</ref><ref>{{Cite web |last=Lauchlan |first=Stuart |date=2021-04-13 |title=Getting back to the heart of who NetSuite is for - Oracle NetSuite EVP Evan Goldberg wants to re-invent the biz apps user experience |url=https://diginomica.com/getting-back-heart-who-netsuite-oracle-netsuite-evp-evan-goldberg-wants-re-invent-biz-apps-user |access-date=2022-01-14 |website=diginomica.com |language=en}}</ref> |
||
* NetSuite CPQ - supports sales teams with configure, price, and quote capabilities; integrated with NetSuite's ERP, CRM, and e-commerce products<ref>{{Cite web |last=Gillin |first=Paul |date=2022-09-28 |title=Oracle NetSuite gets slew of new features |url=https://siliconangle.com/2022/09/28/oracle-netsuite-gets-slew-new-features/ |access-date=2022-12-22 |website=SiliconANGLE |language=en-US}}</ref> |
* NetSuite CPQ - supports sales teams with configure, price, and quote capabilities; integrated with NetSuite's ERP, CRM, and e-commerce products<ref>{{Cite web |last=Gillin |first=Paul |date=2022-09-28 |title=Oracle NetSuite gets slew of new features |url=https://siliconangle.com/2022/09/28/oracle-netsuite-gets-slew-new-features/ |access-date=2022-12-22 |website=SiliconANGLE |language=en-US}}</ref> |
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* NetSuite Cloud Accounting - offers a general ledger, payment tracking, cash flow management, invoicing, accounts payable and receivable, and tax management<ref>{{Cite web |last=Reisinger |first=Don |date=2022-07-07 |title=The best accounting software for your small business |url=https://www.digitaltrends.com/computing/best-accounting-software/ |access-date=2023-01-22 |website=Digital Trends |language=en}}</ref> |
* NetSuite Cloud Accounting - offers a general ledger, payment tracking, cash flow management, invoicing, accounts payable and receivable, and tax management<ref>{{Cite web |last=Reisinger |first=Don |date=2022-07-07 |title=The best accounting software for your small business |url=https://www.digitaltrends.com/computing/best-accounting-software/ |access-date=2023-01-22 |website=Digital Trends |language=en}}</ref> |
||
* NetSuite Accounts Payable - provides several automated capabilities, including, bill matching and approvals, payment reconciliation<ref>{{Cite web |last=du Preez |first=Derek |date=2022-09-28 |title=Oracle NetSuite announces automation and data updates to 'help businesses run better' |url=https://diginomica.com/oracle-netsuite-announces-automation-and-data-updates-help-businesses-run-better |access-date=2023-01-22 |website=diginomica.com |language=en}}</ref> |
* NetSuite Accounts Payable - provides several automated capabilities, including, bill matching and approvals, payment reconciliation<ref>{{Cite web |last=du Preez |first=Derek |date=2022-09-28 |title=Oracle NetSuite announces automation and data updates to 'help businesses run better' |url=https://diginomica.com/oracle-netsuite-announces-automation-and-data-updates-help-businesses-run-better |access-date=2023-01-22 |website=diginomica.com |language=en}}</ref> |
||
* NetSuite Text Enhance - Generative AI capability that helps users create contextual and personalized content for any text area in NetSuite based on a few starter words that describe the probable intent.<ref>{{Cite web |title=Oracle NetSuite follows generative AI trend in ERP {{!}} TechTarget |url=https://www.techtarget.com/searcherp/news/366556072/Oracle-NetSuite-follows-generative-AI-trend-in-ERP |access-date=2023-12-13 |website=ERP |language=en}}</ref> |
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* NetSuite Enterprise Performance Management (EPM) - integrated set of finance systems that connect financial and operational planning, streamline close processes, and enhance tax and narrative reporting.<ref>{{Cite web |author1=Rory Bathgate |date=2023-10-17 |title=NetSuite aims to bolster finance teams with new AI planning tools |url=https://www.itpro.com/business/business-strategy/netsuite-aims-to-bolster-finance-teams-with-new-ai-planning-tools |access-date=2023-12-21 |website=ITPro |language=en}}</ref> |
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* NetSuite Account Reconciliation - standardizes and automates the reconciliation and transaction matching process to enable a faster close.<ref>{{Cite web |date=2023-06-14 |title=Oracle NetSuite gets auto-reconciliation capability |url=https://siliconangle.com/2023/06/14/oracle-netsuite-gets-auto-reconciliation-capability/ |access-date=2024-01-08 |website=SiliconANGLE |language=en-US}}</ref> |
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* NetSuite Bill Capture - scans invoice data into NetSuite using AI-based document object detection and optical character recognition (OCR) technologies.<ref>{{Cite web |last=Gillin |first=Paul |date=17 October 2023 |title=Oracle NetSuite gets generative AI, performance management and much more |url=https://siliconangle.com/2023/10/17/oracle-netsuite-gets-generative-ai-performance-management-much/ |access-date=24 January 2024 |website=Silicon Angle}}</ref> |
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* NetSuite Advanced Customer Support - service that provides proactive, prescriptive optimization of a NetSuite account.<ref>{{Cite web |title=NetSuite updates ERP suite with new automation, analytics capabilities |url=https://www.cio.com/article/189488/netsuite-updates-erp-suite-with-new-automation-analytics-capabilities.html |access-date=2024-01-30 |website=CIO |language=en}}</ref> |
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=== Services === |
=== Services === |
||
* NetSuite Education Services - with this program, NetSuite offers training and certifications to help users improve their use of NetSuite.<ref>{{Cite web |last=Arrowsmith |first=Ranica |date=2020-11-11 |title=NetSuite debuts SuiteAccountants program |url=https://www.accountingtoday.com/news/netsuite-debuts-suiteaccountants-program-to-help-accountants-elevate-service |access-date=2023-01-26 |website=Accounting Today |language=en}}</ref> This service includes NetSuite Learning Cloud Support<ref>{{Cite web |last=Ghoshal |first=Anirban |date=2022-09-26 |title=Rewards programs fuel cloud ERP uptake, NetSuite says |url=https://www.cio.com/article/407996/rewards-programs-fuel-cloud-erp-uptake-netsuite-says.html |access-date=2023-01-26 |website=CIO |language=en-US}}</ref> |
* NetSuite Education Services - with this program, NetSuite offers training and certifications to help users improve their use of NetSuite.<ref>{{Cite web |last=Arrowsmith |first=Ranica |date=2020-11-11 |title=NetSuite debuts SuiteAccountants program |url=https://www.accountingtoday.com/news/netsuite-debuts-suiteaccountants-program-to-help-accountants-elevate-service |access-date=2023-01-26 |website=Accounting Today |language=en}}</ref> This service includes NetSuite Learning Cloud Support<ref>{{Cite web |last=Ghoshal |first=Anirban |date=2022-09-26 |title=Rewards programs fuel cloud ERP uptake, NetSuite says |url=https://www.cio.com/article/407996/rewards-programs-fuel-cloud-erp-uptake-netsuite-says.html |access-date=2023-01-26 |website=CIO |language=en-US}}</ref> and NetSuite Guided Learning.<ref>{{Cite web |last=Brett |first=Charles |date=19 July 2023 |title=NetSuite Guided Learning |url=https://www.enterprisetimes.co.uk/2023/07/19/netsuite-guided-learning/ |website=Enterprise Times}}</ref> |
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* NetSuite Social Impact program - this program provides nonprofits with donated software and pro bono tech consulting; it includes Suite Donation, Suite Pro Bono, and Suite Capacity<ref>{{Cite web |last=Duda |first=Dominick |date=2019-09-20 |title=Oracle NetSuite to Expand Social Impact Program |url=https://research.g2.com/insights/oracle-netsuite-expands-social-impact-program |access-date=2023-01-26 |website=research.g2.com |language=en}}</ref> |
* NetSuite Social Impact program - this program provides nonprofits with donated software and pro bono tech consulting; it includes Suite Donation, Suite Pro Bono, and Suite Capacity<ref>{{Cite web |last=Duda |first=Dominick |date=2019-09-20 |title=Oracle NetSuite to Expand Social Impact Program |url=https://research.g2.com/insights/oracle-netsuite-expands-social-impact-program |access-date=2023-01-26 |website=research.g2.com |language=en}}</ref> |
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* 2013: Order Motion – cloud-based direct-to-consumer [[Order management system|order management]] system<ref>{{Cite web |last=Matt |date=2013-05-22 |title=NetSuite Acquires Order Motion: A Good Idea? |url=http://fastpivot.com/blog/partners/netsuite-acquires-ordermotion/ |access-date=2022-01-14 |website=FastPivot.com |language=en-US}}</ref><ref>{{Cite web |last=O'Dell |first=J. |date=2013-05-08 |title=NetSuite buys OrderMotion to handle orders better and faster |url=https://venturebeat.com/2013/05/08/netsuite-ordermotion/ |access-date=2022-01-14 |website=VentureBeat |language=en-US}}</ref> |
* 2013: Order Motion – cloud-based direct-to-consumer [[Order management system|order management]] system<ref>{{Cite web |last=Matt |date=2013-05-22 |title=NetSuite Acquires Order Motion: A Good Idea? |url=http://fastpivot.com/blog/partners/netsuite-acquires-ordermotion/ |access-date=2022-01-14 |website=FastPivot.com |language=en-US}}</ref><ref>{{Cite web |last=O'Dell |first=J. |date=2013-05-08 |title=NetSuite buys OrderMotion to handle orders better and faster |url=https://venturebeat.com/2013/05/08/netsuite-ordermotion/ |access-date=2022-01-14 |website=VentureBeat |language=en-US}}</ref> |
||
* 2013: LightCMS – content management software<ref name="LightCMS Blog 2013">{{cite news|url=https://www.lightcms.com/element-fusion-the-creator-of-lightcms-joins-forces-with-netsuite/|title=Element Fusion, the Creator of LightCMS, Joins Forces with NetSuite|date=March 13, 2013|work=LightCMS Blog}}</ref> |
* 2013: LightCMS – content management software<ref name="LightCMS Blog 2013">{{cite news|url=https://www.lightcms.com/element-fusion-the-creator-of-lightcms-joins-forces-with-netsuite/|title=Element Fusion, the Creator of LightCMS, Joins Forces with NetSuite|date=March 13, 2013|work=LightCMS Blog}}</ref> |
||
* 2014: [[Venda Inc|Venda]] – retail e-commerce software<ref name=ZDNet-Venda-2014>{{cite news|last1=Gagliordi|first1=Natalie|url= |
* 2014: [[Venda Inc|Venda]] – retail e-commerce software<ref name=ZDNet-Venda-2014>{{cite news|last1=Gagliordi|first1=Natalie|url=https://www.zdnet.com/article/netsuite-acquires-venda-to-boost-omnichannel-efforts/|title=NetSuite acquires Venda to boost omnichannel efforts|work=[[ZDNet]]|date=July 17, 2014}}</ref> |
||
* 2014: eBizNET solutions – advanced warehouse management<ref name=ModernMatHandling-eBizNET-2015>{{cite news|last1=Bond|first1=Josh|title=Top 20 supply chain management software suppliers, 2015|url=http://www.mmh.com/article/top_20_supply_chain_management_software_suppliers_2015|access-date=October 29, 2015|work=[[Modern Materials Handling]]|date=July 1, 2015}}</ref> |
* 2014: eBizNET solutions – advanced warehouse management<ref name=ModernMatHandling-eBizNET-2015>{{cite news|last1=Bond|first1=Josh|title=Top 20 supply chain management software suppliers, 2015|url=http://www.mmh.com/article/top_20_supply_chain_management_software_suppliers_2015|access-date=October 29, 2015|work=[[Modern Materials Handling]]|date=July 1, 2015}}</ref> |
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* 2015: [[Bronto Software]] – email service provider<ref name=TriangleBizJournal-Bronto200M-2015>{{cite news|last1=Ohnesorge|first1=Lauren K.|title=Durham-based Bronto Software to be Acquired in $200M deal|url=http://www.bizjournals.com/triangle/blog/techflash/2015/04/netsuite-acquires-bronto-durham-nc-200-million.html|work=[[Triangle Business Journal]]|date=April 23, 2015}}</ref><ref name=TriangleBizJournal-BrontoBetter-2015>{{cite news|last1=Ohnesorge|first1=Lauren K.|title=NetSuite CEO: Bronto acquisition turning out 'better than we expected'|url=http://www.bizjournals.com/triangle/blog/techflash/2015/10/netsuite-ceo-bronto-acquisition-3q2015-earnings.html|access-date=October 29, 2015|work=[[Triangle Business Journal]]|date=October 22, 2015}}</ref> |
* 2015: [[Bronto Software]] – email service provider<ref name=TriangleBizJournal-Bronto200M-2015>{{cite news|last1=Ohnesorge|first1=Lauren K.|title=Durham-based Bronto Software to be Acquired in $200M deal|url=http://www.bizjournals.com/triangle/blog/techflash/2015/04/netsuite-acquires-bronto-durham-nc-200-million.html|work=[[Triangle Business Journal]]|date=April 23, 2015}}</ref><ref name=TriangleBizJournal-BrontoBetter-2015>{{cite news|last1=Ohnesorge|first1=Lauren K.|title=NetSuite CEO: Bronto acquisition turning out 'better than we expected'|url=http://www.bizjournals.com/triangle/blog/techflash/2015/10/netsuite-ceo-bronto-acquisition-3q2015-earnings.html|access-date=October 29, 2015|work=[[Triangle Business Journal]]|date=October 22, 2015}}</ref> |
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*2022: Verenia CPQ - allows customers to generate sales proposals directly from NetSuite ERP<ref>{{Cite web |last=O'Donnell |first=Jim |date=2022-10-03 |title=NetSuite ERP adds CPQ, workforce management applications |url=https://www.techtarget.com/searcherp/news/252525669/NetSuite-ERP-adds-CPQ-workforce-management-applications |access-date=2023-01-18 |website=TechTarget |language=en}}</ref><ref>{{Cite web |last=Brooks |first=Steve |date=2022-01-10 |title=NetSuite acquires most of Verenia, the CPQ and CRM vendor |url=https://www.enterprisetimes.co.uk/2022/01/10/netsuite-acquires-most-of-verenia-the-cpq-and-crm-vendor/ |access-date=2023-01-18 |website=Enterprise Times |language=en-GB}}</ref> |
*2022: Verenia CPQ - allows customers to generate sales proposals directly from NetSuite ERP<ref>{{Cite web |last=O'Donnell |first=Jim |date=2022-10-03 |title=NetSuite ERP adds CPQ, workforce management applications |url=https://www.techtarget.com/searcherp/news/252525669/NetSuite-ERP-adds-CPQ-workforce-management-applications |access-date=2023-01-18 |website=TechTarget |language=en}}</ref><ref>{{Cite web |last=Brooks |first=Steve |date=2022-01-10 |title=NetSuite acquires most of Verenia, the CPQ and CRM vendor |url=https://www.enterprisetimes.co.uk/2022/01/10/netsuite-acquires-most-of-verenia-the-cpq-and-crm-vendor/ |access-date=2023-01-18 |website=Enterprise Times |language=en-GB}}</ref> |
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*2022: ADI Insights - overtime management, time capture, demand forecasting, and shift scheduling<ref>{{Cite web |last=Brooks |first=Steve |date=2022-05-09 |title=Oracle buys SuiteApp Time Management vendor |url=https://www.enterprisetimes.co.uk/2022/05/09/oracle-buys-suiteapp-time-management-vendor/ |access-date=2023-01-07 |website=Enterprise Times |language=en-GB}}</ref> |
*2022: ADI Insights - overtime management, time capture, demand forecasting, and shift scheduling<ref>{{Cite web |last=Brooks |first=Steve |date=2022-05-09 |title=Oracle buys SuiteApp Time Management vendor |url=https://www.enterprisetimes.co.uk/2022/05/09/oracle-buys-suiteapp-time-management-vendor/ |access-date=2023-01-07 |website=Enterprise Times |language=en-GB}}</ref> |
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*2023: Next Technik - Field Service Management<ref>{{Cite web |last=Wainewright |first=Phil |date=17 October 2023 |title=SuiteWorld 23 - NetSuite adds generative AI, Field Service Management, new analytics and finance automation |url=https://diginomica.com/suiteworld-23-netsuite-generative-ai-field-service-management-analytics-automation |website=Diginomica}}</ref> |
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== Awards == |
|||
* 2021: CRN Product of the Year for CRM/ERP<ref>{{Cite web |last=Alspach |first=Wade Tyler Millward, Kyle |date=2021-12-06 |title=CRN's 2021 Products Of The Year |url=https://www.crn.com/slide-shows/cloud/crn-s-2021-products-of-the-year |access-date=2023-01-10 |website=CRN |language=en}}</ref> |
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* 2021 Leader in Gartner Magic Quadrant for Cloud Core financial Management suites for Midsize, Large and Global Enterprises<ref>{{Cite web |last=Van Decker |first=John |date=2021-05-10 |title=Magic Quadrant for Cloud Core Financial Management Suites for Midsize, Large and Global Enterprises |url=https://b2bsalescafe.files.wordpress.com/2021/11/gartner-magic-quadrant-for-cloud-core-financial-management-suites-for-midsize-large-and-global-enterprises-may-2021.pdf |access-date=2023-02-10 |website=Gartner}}</ref> |
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* 2022: Inc. Power Partner for Cloud Computing<ref>{{Cite web |title=Inc. Power Partner Awards 2022 |url=https://www.inc.com/power-partner-awards/2022/cloud-computing |website=inc.com}}</ref> |
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* 2022: Leader in Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises<ref>{{Cite web |date=2022-09-30 |title=Oracle (ORCL) NetSuite Ups Ante in ERP With New Capabilities |url=https://www.nasdaq.com/articles/oracle-orcl-netsuite-ups-ante-in-erp-with-new-capabilities |website=www.nasdaq.com}}</ref> |
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* 2022: IT Business Edge's Best CRM & Software Systems<ref>{{Cite web |last=Cole |first=Arthur |date=2022-01-05 |title=Best CRM Software & Systems 2022 |url=https://www.itbusinessedge.com/it-management/crm-software/ |access-date=2023-01-30 |website=IT Business Edge |language=en-US}}</ref> |
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== See also == |
== See also == |
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* [[Customer relationship management]] |
* [[Customer relationship management]] |
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* [[Comparison of CRM systems]] |
* [[Comparison of CRM systems]] |
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*[[List |
* [[List of embedded CRM systems]] |
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* [[Comparison of PSA systems]] |
* [[Comparison of PSA systems]] |
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* [[E-commerce]] |
* [[E-commerce]] |
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[[Category:Business software companies]] |
[[Category:Business software companies]] |
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[[Category:Oracle Corporation]] |
[[Category:Oracle Corporation]] |
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[[Category: |
[[Category:Software companies of the United States]] |
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[[Category:Data companies]] |
[[Category:Data companies]] |
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[[Category:Customer relationship management software companies]] |
[[Category:Customer relationship management software companies]] |
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[[Category:Software companies based in Texas]] |
[[Category:Software companies based in Texas]] |
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[[Category:Supply chain software companies]] |
[[Category:Supply chain software companies]] |
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[[Category:Software companies of the United States]] |
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[[Category:Larry Ellison]] |
[[Category:Larry Ellison]] |
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[[Category:Business intelligence companies]] |
[[Category:Business intelligence companies]] |
Latest revision as of 07:03, 5 October 2024
Company type | Subsidiary of Oracle Corporation |
---|---|
Industry | Computer software Enterprise software Accounting software Business software Cloud computing Enterprise resource planning |
Founded | 1998 California, United States |
Founder | Evan Goldberg |
Headquarters | , |
Key people |
|
Products | ERP software Accounting software Inventory management software Financial software Order management system |
Services | Cloud-based business management platform Applications Software as a Service |
Website | www |
NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management (CRM), inventory management, human capital management, payroll, procurement, project management and e-commerce software.[4][5] NetSuite was founded in 1998 with headquarters in Austin, Texas.[6] The company is widely seen as the first cloud computing software company, with its founding pre-dating that of Salesforce by about a month.[7][8]
Oracle Corporation acquired NetSuite for approximately US$9.3 billion in November 2016. The Oracle NetSuite Global Business Unit[9] is managed by Executive Vice President Evan Goldberg as "Oracle’s Cloud ERP for Small and Mid-sized Enterprises with the ability to scale to Fortune 500 firms".[10]
History
[edit]NetSuite can trace its beginning to a five-minute phone call between Evan Goldberg and Larry Ellison, when the two discussed the idea of selling software over the internet.[11][12] That conversation led Evan Goldberg to found NetLedger, NetSuite's original name, in 1998.[8] It offered web-hosted accounting software.[8] The company was seeded with start-up money from Oracle CEO Larry Ellison as well as a host of key staff previously employed at Oracle. The company's Chairman and CTO and other management transitioned from Oracle to NetLedger. At one time the solution was licensed by Oracle, branded The Oracle Small Business Suite; however, that experience was short-lived, and the licensing deal was cancelled in 2004.[13] Goldberg was the chairman and chief technology officer up until the Oracle acquisition.
In July 2002, Zach Nelson was appointed CEO. Prior to joining NetSuite, Nelson ran an early provider of business applications over the Internet called MyCIO.com, a division of McAfee Corp.[14] This experience led him to the belief that all software would be delivered over the internet, and he left McAfee to join NetSuite. He led the company from about $1 million in revenue to a billion-dollar run-rate prior to its acquisition by Oracle Corp.[15]
In September 2003, the company officially changed its name from NetLedger to NetSuite, Inc. to reflect the company's success in expanding its offerings to a suite of business applications beyond just accounting, including ERP, CRM and e-commerce.[16][17]
On January 4, 2007, NetSuite named Oakland A's General Manager Billy Beane (of Moneyball fame) to its board of directors.[18]
NetSuite became a publicly traded company after its initial public offering (IPO) of 6.2 million shares on the New York Stock Exchange in December 2007.[19] On July 28, 2016, Oracle announced it had offered to purchase NetSuite for $9.3 billion.[20][21] The deal closed in November.[20]
NetSuite headquarters are located in Austin, Texas. NetSuite has additional offices in Denver, Colorado; Santa Monica and Redwood City, California; Chicago, Illinois; Atlanta, Georgia; New York City; Boston, Massachusetts; Toronto, Canada; the United Kingdom; Spain; the Czech Republic; Philippines; Hong Kong; Singapore; Australia; Brazil;[22] and Uruguay.[23]
In 2023, NetSuite celebrated its 25-year anniversary.[24]
Relationship with Oracle Corporation
[edit]In 1998, Evan Goldberg received approximately $125 million in initial financial backing from Larry Ellison,[25] founder and chief executive officer of Oracle Corporation through Ellison's venture capital entity Tako Ventures.[26] Other initial investors were StarVest Partners, ADP and UBS PaineWebber.[27] The NetSuite software also relies on Oracle Database software.[28]
Ellison and family members owned approximately 47.4% of NetSuite's common stock as of December 31, 2014. The firm's 10-Q filing on March 2, 2015, stated that "Mr. Ellison is able to exercise control over approval of significant corporate transactions, including a change of control or liquidation."[29]
On July 28, 2016, Oracle announced it had offered to purchase NetSuite for $9.3 billion. The deal faced intense scrutiny because Oracle founder Larry Ellison owned nearly 40% of NetSuite. This conflict of interest has led the board of both companies to establish independent committees to review the deal from the perspective of independent shareholders. Some major NetSuite shareholders, such as T. Rowe, notified Oracle they would not be tendering their shares under the current terms of the proposed deal. In early October 2016, Oracle extended the deadline for shareholders of NetSuite to tender their shares to November 4. The deal closed Nov. 7.[20]
Products, services and support
[edit]NetSuite offers a modular suite of cloud-based business management applications. Depending on the choice of modules, the platform can support accounting capabilities like general ledger, accounts payable, accounts receivable, cash management, tax management, purchasing and inventory and order management, along with optional modules like customer relationship management, e-commerce, human resource and workforce management, payroll management, professional services automation, warehouse management and supply chain management, which can be activated as needed.[30] The cost of a NetSuite subscription is not fixed: it depends on the modules selected and the number of users.[31] The platform is accessed via the cloud and all data is centralized and stored in the cloud, allowing users to access data from different devices and countries.[32][33] Fixed asset management, revenue recognition, planning and budgeting and subscription billing are also available.[34] Multi-entity and global accounting and consolidation functionality is available at additional cost via NetSuite's OneWorld module, which supports 27 languages, and multiple currencies and tax codes.[35] As with other cloud-based applications, periodic upgrades offer clients access to current features and functionality more readily than they would have been able to achieve using on-premises code.[36]
NetSuite offers analytics and reporting, which use the centralized data to provide real-time visibility into client company operational and financial performance.[37] Pre-configured role-based dashboards and key performance indicators allow users to monitor business performance.[38]
Products
[edit]- NetSuite Analytics Warehouse - business intelligence and data insight capabilities with pre-built third-party data integrations[39][40]
- NetSuite CPQ - supports sales teams with configure, price, and quote capabilities; integrated with NetSuite's ERP, CRM, and e-commerce products[41]
- NetSuite Connector - allows customers to integrate NetSuite products with e-commerce stores, online marketplaces, and point-of-sale systems such as Shopify, BigCommerce, Adobe Commerce, WooCommerce, Amazon, eBay, and Walmart[42]
- NetSuite SuitePeople Workforce Management - supports shift scheduling, wage calculations, and workforce time and attendance tracking[43][44]
- NetSuite ERP - the applications that make up NetSuite ERP run on the cloud and automate core business processes in finance, sales, HR, warehouse management, and supply chain management[44][45][46]
- NetSuite AP Automation- automates invoice processing and paying vendors[47]
- NetSuite Cloud Accounting - offers a general ledger, payment tracking, cash flow management, invoicing, accounts payable and receivable, and tax management[48]
- NetSuite Accounts Payable - provides several automated capabilities, including, bill matching and approvals, payment reconciliation[49]
- NetSuite Text Enhance - Generative AI capability that helps users create contextual and personalized content for any text area in NetSuite based on a few starter words that describe the probable intent.[50]
- NetSuite Enterprise Performance Management (EPM) - integrated set of finance systems that connect financial and operational planning, streamline close processes, and enhance tax and narrative reporting.[51]
- NetSuite Account Reconciliation - standardizes and automates the reconciliation and transaction matching process to enable a faster close.[52]
- NetSuite Bill Capture - scans invoice data into NetSuite using AI-based document object detection and optical character recognition (OCR) technologies.[53]
- NetSuite Advanced Customer Support - service that provides proactive, prescriptive optimization of a NetSuite account.[54]
Services
[edit]- NetSuite Education Services - with this program, NetSuite offers training and certifications to help users improve their use of NetSuite.[55] This service includes NetSuite Learning Cloud Support[56] and NetSuite Guided Learning.[57]
- NetSuite Social Impact program - this program provides nonprofits with donated software and pro bono tech consulting; it includes Suite Donation, Suite Pro Bono, and Suite Capacity[58]
Acquisitions
[edit]- 2008: OpenAir – web-based timesheets and expense reports[59]
- 2009: QuickArrow – web-based professional services automation application
- 2013: Retail Anywhere – retail e-commerce software[60]
- 2013: TribeHR – human resource software for small to medium-sized businesses[61]
- 2013: Order Motion – cloud-based direct-to-consumer order management system[62][63]
- 2013: LightCMS – content management software[64]
- 2014: Venda – retail e-commerce software[65]
- 2014: eBizNET solutions – advanced warehouse management[66]
- 2015: Bronto Software – email service provider[67][68]
- 2015: Monexa[69] – subscription billing and recurring payment
- 2021: FarApp - provides e-commerce, logistics, retail, and hospitality connectors for Oracle NetSuite[70]
- 2022: Verenia CPQ - allows customers to generate sales proposals directly from NetSuite ERP[71][72]
- 2022: ADI Insights - overtime management, time capture, demand forecasting, and shift scheduling[73]
- 2023: Next Technik - Field Service Management[74]
See also
[edit]- Accounting software
- Applicant tracking system
- Comparison of accounting software
- Customer relationship management
- Comparison of CRM systems
- List of embedded CRM systems
- Comparison of PSA systems
- E-commerce
- Enterprise resource planning
- Human resource management system
- Professional services automation
References
[edit]- ^ Grant, Nico; Deveau, Scott (December 11, 2020). "Oracle Moves Headquarters to Texas, Joining Valley Exodus". Bloomberg.com. Retrieved September 30, 2021.
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- ^ "NetSuite Acquires Retail Anywhere, Adding Key Capabilities To Support Multi-Channel Retail Success". PR Newswire. January 10, 2013.
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- ^ Matt (May 22, 2013). "NetSuite Acquires Order Motion: A Good Idea?". FastPivot.com. Retrieved January 14, 2022.
- ^ O'Dell, J. (May 8, 2013). "NetSuite buys OrderMotion to handle orders better and faster". VentureBeat. Retrieved January 14, 2022.
- ^ "Element Fusion, the Creator of LightCMS, Joins Forces with NetSuite". LightCMS Blog. March 13, 2013.
- ^ Gagliordi, Natalie (July 17, 2014). "NetSuite acquires Venda to boost omnichannel efforts". ZDNet.
- ^ Bond, Josh (July 1, 2015). "Top 20 supply chain management software suppliers, 2015". Modern Materials Handling. Retrieved October 29, 2015.
- ^ Ohnesorge, Lauren K. (April 23, 2015). "Durham-based Bronto Software to be Acquired in $200M deal". Triangle Business Journal.
- ^ Ohnesorge, Lauren K. (October 22, 2015). "NetSuite CEO: Bronto acquisition turning out 'better than we expected'". Triangle Business Journal. Retrieved October 29, 2015.
- ^ Monexa
- ^ "Oracle announced that it has entered into an agreement to acquire FarApp". Netsuite Consultants Los Angeles - RXD Systems Los Angeles. April 12, 2021. Retrieved January 14, 2022.
- ^ O'Donnell, Jim (October 3, 2022). "NetSuite ERP adds CPQ, workforce management applications". TechTarget. Retrieved January 18, 2023.
- ^ Brooks, Steve (January 10, 2022). "NetSuite acquires most of Verenia, the CPQ and CRM vendor". Enterprise Times. Retrieved January 18, 2023.
- ^ Brooks, Steve (May 9, 2022). "Oracle buys SuiteApp Time Management vendor". Enterprise Times. Retrieved January 7, 2023.
- ^ Wainewright, Phil (October 17, 2023). "SuiteWorld 23 - NetSuite adds generative AI, Field Service Management, new analytics and finance automation". Diginomica.
External links
[edit]- Oracle acquisitions
- Accounting software
- ERP software companies
- Cloud computing providers
- Human resource management software
- Software companies established in 1998
- Companies formerly listed on the New York Stock Exchange
- 2007 initial public offerings
- 2016 mergers and acquisitions
- Software companies disestablished in 2016
- Defunct companies based in the San Francisco Bay Area
- Companies based in Austin, Texas
- Financial software companies
- Business software companies
- Oracle Corporation
- Software companies of the United States
- Data companies
- Customer relationship management software companies
- Development software companies
- Multinational companies headquartered in the United States
- Software companies based in Texas
- Supply chain software companies
- Larry Ellison
- Business intelligence companies
- Cloud applications