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- Joe Cote, and Pamela W. Henderson, Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, Vol. 10, 15-25. “Designing Positively...9 KB (849 words) - 18:59, 12 January 2023
- know and what we have yet to learn". Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior. 26: 1–18. Anghelcev, George (2015). "Unintended...21 KB (2,445 words) - 18:32, 31 October 2024