Equipment Replacement Fees
Your Google Fiber Service may come with certain equipment, such as devices that allow you to access the internet, create your Wi-Fi network, and operate your phone service if you have Google Fiber Phone. The specific equipment you receive will depend on your Service plan, will be disclosed to you during signup, and will also be shown in your Google Fiber account.Regardless of your Service plan, you will be required to pay the applicable Replacement Fees, plus applicable taxes, if you lose or damage any of the equipment owned by Google Fiber listed below.- If you cancel all of your Services, you must return all of the equipment provided to you as part of the Services (except for any additional equipment you purchased directly from us, the Fiber Jack and inside wiring) in working condition and with all accessories such as power cables and remote controls. Please do not remove the Fiber Jack or inside wiring.
- You must return your Phone Box if you cancel your Google Fiber Phone Service.
- If you do not return the applicable equipment in good working order within sixty (60) days after your applicable Service is terminated, you will be responsible for the applicable Replacement Fees below, plus applicable taxes.
| Equipment | Replacement Fee |
|---|---|
| Fiber JackNote: Please do not remove or return your Fiber Jack, even if you cancel your Services. Please leave it in place. You are only responsible for the Replacement Fee if you lose or damage your Fiber Jack. | $100 |
| Network Box | $200 |
| Network+ Box | $300 |
| Mini Network Box | $50 |
| Storage Box | $300 |
| Phone Box | $50 |
| Internet Battery Backup - Power Supply | $75 per device |
| Priority Room Optimization - Wiring Adapter | $40 per device |
| Priority Room Optimization - Ethernet Switch | $60 |
| Google Wifi | San Antonio market:If your Services were installed before April 15, 2020, the first Google Wifi device you received is yours to keep, even if you discontinue your Google Fiber Service. You will be required to return any additional Google Wifi devices if you discontinue your Google Fiber Service, and the Replacement Fee is $70 per device.If your Services are installed on or after April 15, 2020, you may receive up to two Google Wifi devices, which you will be required to return if you discontinue your Google Fiber Service, and the Replacement Fee is $70 per device.All other markets: You may receive up to two Google Wifi devices, and the Replacement Fee is $70 per device. |
| Google Fiber Wi-Fi 6 Router | $90 |
| Nest Wifi Pro | $120 per device |
| Google Fiber Multi-Gig Router + Google Fiber Optical Connector | $280 |
| Google Fiber Mesh Extender | $85 per device |
| GFiber Wi-Fi 6E Router | $200 |
| GFiber Wi-Fi 6E Mesh Extender | $85 per device |
Purchase Additional Equipment
Depending on your Service plan and location, additional device may be available to purchase, while supplies last. Each additional device that you purchase is yours to keep, even if you cancel your Services in the future. The price for each additional device is listed below. All device purchases are also subject to applicable taxes and fees.| Equipment | Price |
|---|---|
| Google Wifi | $70 |
| Google Fiber Mesh Extender | $85 |
| GFiber Wi-Fi 6E Mesh Extender | $85 |
| Nest Wifi Pro | $120 |