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Dec 14, 2015 · This study surveyed professional employees and managers about their perceived needs for various types of group work support technologies.
Overall, support for group work between meetings was perceived to be more useful than either support for face-to-face or electronic meetings, and traditional ...
Computer Support for Group Work: Perceptions of the Usefulness of Support. Scenarios and End-User Tools. JOHN W. SATZINGER AND LORNE OLFMAN. John W. Satzinger ...
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Support for between meetings group work was perceived to be more useful than support for either face to face or electronic meetings. Common single user tools ...
This preliminary study was conducted to learn about the consequences of computer support for teams working on unstructured, high-level conceptual software ...
Satzinger, John W., & Olfman, Lorne, (1995). "Computer support for group work: perceptions of the usefulness of support scenarios and end-user tools", Journal ...
Mar 10, 2023 · You will spend more time managing users expectations on applications and technology, than supporting the user or the tech itself. All in all ...
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Feb 7, 2024 · This indicates that students in both groups experienced a rather positive usefulness with both tools ... Perceptions towards Computer Supported ...
TL;DR: An Examination of Interactions between Computer Support Staff and End Users shows clear patterns in how support staff and users interact with each other.
In using computer-mediated communication (CMC), GSS-supported focus groups hold much promise because its potential benefits “include lower cost, no travel ...