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Software companies must balance product and service revenues to survive bad times and grow rapidly in good times.
Mar 1, 2003 · Software companies must balance product and service revenues to survive bad times and grow rapidly in good times. By Michael Cusumano. Posted ...
A products company gets most of its revenues through new sales of shrinkwrapped software packages. There are potentially large support and maintenance costs ...
Software companies must balance product and service revenues to survive bad times and grow rapidly in good times.
Jun 22, 2023 · The key to maximizing success lies in finding the right balance between quality and quantity. While quantity can provide consistency, visibility ...
Michael A. Cusumano: Finding your balance in the products and services debate. Commun. ACM 46(3): 15-17 (2003). manage site settings.
Both are assessed for products before a customer plans to make a purchase, but in the past, quality has been the winning influence for shopping.
2 days ago · By exploring their needs, behaviors, pain points, and processes, businesses can reduce guesswork, test assumptions, and create products or ...
May 11, 2016 · It's the companies whose products truly balance the demands of great customer experience, scalable technology, and driving a sustainable business.
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May 1, 2020 · Taking calm, contrarian action in a crazy world is a great way to restore balance—not only to your portfolio, but to your frame of mind.