Apr 21, 2022 · This work acts as a resource on how to design trustworthy FinBots and demonstrates how automated financial advisors can be transformed into ...
FinBots are chatbots built on automated decision technology, aimed to facilitate accessible banking and to support customers in making financial decisions.
We posit that, in the context of Finance, bot privacy and security assurances outweigh conversational capability and postulate implications of these findings.
It is posited that, in the context of Finance, bot privacy and security assurances outweigh conversational capability and postulate implications of these ...
This work acts as a resource on how to design trustworthy FinBots and demonstrates how automated financial advisors can be transformed into trusted everyday ...
In (Private, Secure & Conversational) FinBots We Trust. In Let's Talk about CUIs: Putting Conversational User Interface Design Into Practice workshop at CHI ...
While we witness a rapid introduction of conversational bots for financial services, there is a lack of understanding of conversational user interfaces (CUI) ...
European Symposium on Usable Security 2022 ePrint; "In Private, Secure, Conversational FinBots We Trust". Magdalene Ng, Kovila PL Coopamootoo, Tasos ...
In this paper we study how this tension impacts the deployment of privacy-sensitive technologies aimed at financial inclusion. We conduct a qualitative study ...
Putting Conversational User Interface Design Into Practice - ACM CUI
cui.acm.org › CHI2021 › accepted
In (Private, Secure & Conversational) FinBots We Trust: Magdalene Ng, Kovila P.L. Coopamootoo, Dave Horsfall, Ehsan Toreini, Aad van Moorsel, Tasos ...