This paper investigates potential changes in requirements for “adminis-trative literacy” – knowledge and skills required from citizens – when manual services ...

Inclusion in the E-Service Society - Investigating Administrative Literacy Requirements for Using E-Services · Å. Grönlund, Mathias Hatakka, A. Ask · Published in ...

Abstract. This paper investigates potential changes in requirements for “adminis- trative literacy” – knowledge and skills required from citizens – when ...

This paper investigates potential changes in requirements for “adminis-trative literacy” – knowledge and skills required from citizens – when manual ...

Inclusion in the E-Service Society – Investigating Administrative Literacy Requirements for Using E-Services. by Åke Grönlund.

Feb 24, 2016 · Inclusion in the e-service society: investigating administrative literacy requirements for using e-services ... inclusion in the e-society.

Inclusion in the E-Service Society – Investigating Administrative Literacy Requirements for Using E-Services. Chapter number, 19. Book title. Electronic ...

Nov 18, 2022 · Inclusion in the e-service society–investigating administrative literacy requirements for using e-services. In International Conference on ...

Requirements for higher administrative and digital literacy of the whole population for smoother inclusion in e-services society have been identified in several ...

2010. Inclusion in the e-service society–investigating administrative literacy requirements for using e-services. Å Grönlund, M Hatakka, A Ask. Electronic ...