May 26, 2017 · This paper analyzes the text analysis process of e-commerce logistics service quality evaluation in three stages, as shown in Figure.1. Firstly, ...

This paper aims to deal with text contents of E-commerce logistics service comments based on Chinese word segmentation, and uses LDA theme model to discover the ...

This paper uses the part of the logistics company's 3178 evaluation data on dianping.com, which automatically grabs through the web crawler technology as an ...

The questionnaire survey method is adopted to collect the evaluation data of rural residents on the logistics services of e-commerce enterprises in rural areas.

This study intends to fill this gap in the literature. It aims to identify the e-commerce logistics service quality factors that affect customer satisfaction.

Mar 11, 2024 · The objective of the study is to identify the factors that influence service quality in the E-commerce logistics industry. causal research ...

In this study, we will mine the key description of logistics service quality from online reviews and develop the evaluation indexes. Furthermore, we will ...

Download Citation | On Oct 31, 2014, Ning Lei published An Empirical Study of the Quality Evaluation in Logistic Service of the B2C E-commerce Companies in ...

Apr 15, 2024 · A machine learning and big data driven model is developed to evaluate and predict express service quality. The model is empirically shown to be effective.

The research shows that the logistics, price, freshness, quality and packaging of e-commerce platform merchants are important factors that affect the evaluation ...