The paper presents a model of users' switching intentions to healthcare chatbots by integrating the Push-Pull-Mooring (PPM) framework with the status quo bias ...
A model of users' switching intentions to healthcare chatbots by integrating the Push-Pull-Mooring (PPM) framework with the status quo bias theory.
Understanding Users' Switching Intention to AI-Powered Healthcare Chatbots ; English · The Twenty-Ninth European Conference on Information Systems (ECIS 2021).
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Her main research interests include human-chatbot interaction, social robots, and the interface between behavioural healthcare and technologies. Her PhD project ...
This study explored the determinants that affect consumers' behavioral switch from using human agents to using AI-based conversational agents.
Understanding Users' switching Intention to AI-Powered Healthcare Chatbots · Health-focused conversational agents in person-centered care: a review of apps.
Furthermore, medical AI resistance bias can have a negative impact on the intention to switch to an AI chatbot [35]. IT literacy. Chatbot acceptability in ...
Nov 8, 2023 · AI-powered chatbots have the potential to substantially increase access to affordable and effective mental health services by supplementing the work of ...
This paper explores users' switching intentions from human staff to public service robots. The research model is based on the push-pull-mooring framework.
Nov 29, 2023 · The Committee on Energy and Commerce is the oldest standing legislative committee (established 1795) in the U.S. House of Representatives ...