For m-commerce organizations, service quality is pivotal for positive customer response and their reputation. Organizational effort, or energy put by an organization into one or serial service behaviors (Mohr and Bitner, 1995), may affect customers' perception of mobile service quality.
Sep 1, 2022 · This study addresses whether organizational efforts in m-commerce are linked to reputation through mobile service quality, perceived value, and ...
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Understanding organizational reputation formation in mobile commerce · Author Picture Sheng-Wei Lin. Department of Information Management, College of Management, ...
This study addresses whether organizational efforts in m-commerce are linked to reputation through mobile service quality, perceived value, and customer ...
Nov 10, 2022 · Understanding organizational reputation formation in mobile commerce. Electronic Commerce Research and Applications, 55, 101200. Omar, S ...
In this article, we review four decades of research on the formation of organizational reputation. Our review reveals six perspectives that have informed past ...
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ABSTRACT. In this article, we review four decades of research on the formation of organizational reputation. Our review reveals six perspectives that have ...
Missing: commerce. | Show results with:commerce.
Feb 20, 2023 · Corporate reputation is formed per how much a company's attributes perceived by stakeholders meet their expectations and conform to their values ...
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... Understanding organizational reputation formation in mobile commerce”, Electronic Commerce Research and Applications, Vol. 55, 101200. Loureiro, S.M.C. ...
The rise of social media is changing how evaluative judgments about organizations are produced and disseminated in the public domain.