Sep 2, 2022 · This work discusses how to build online public services and feedback mechanisms such that they are usable and are actually used, ...

This work discusses how to build online public services and feedback mechanisms such that they are usable and are actually used, while fulfilling the.

PDF | This work discusses how to build online public services and feedback mechanisms such that they are usable and are actually used, while fulfilling.

User Insights for Better and More Inclusive Online Public Services: A Survey Study. Till Halbach · Kristin Skeide Fuglerud; Mikael Snaprud ...

Oct 12, 2022 · This article considers the potential of using digital trace data for assessing inclusivity in online platforms.

Sep 13, 2024 · This study uses Google Maps reviews across the United States and fine-tunes Llama 3 model with the Low-Rank Adaptation technique to analyze public sentiment on ...

Mar 17, 2024 · In this study, we seek to shed light on the potential and limits of economic regulators' digital engagement with citizens, compared to traditional, non-digital ...

Delivering better access to digital public services by increasing user experience is one of the top 3 drivers motivating investments in the public sector.

By synthesizing and integrating user insights, this study recommends optimizing mGovernment services and creating more user-centric platforms. The findings ...

This edition emphasizes the continuous global improvement in e-government, with many nations investing in digital infrastructure, improving public service ...