Articles

Building Your Company's Vision

Companies that enjoy enduring success have a core purpose and core values that remain fixed while their strategies and practices endlessly adapt to a changing world. The rare ability to balance continuity and change--requiring a consciously practiced...

3 Strategies to Help Employees Thrive in the New "Normal"

Start by recalibrating expectations.

How to Prevent Strategy Fatigue

Frequent and capricious shifts in priorities can overwhelm your organization.

The New Challenges of Brand Management

Brand management is becoming more nuanced and challenging as social media accelerates the phenomenon of brands as proxies for cultural identities. Marketers must understand how consumers and influencers can contribute to the meanings and allegiances...

The Great Power Shift: How Intelligent Choice Architectures Rewrite Decision Rights

This is the second article of a multipart series in which MIT Sloan Management Review researchers, in collaboration with Tata Consultancy Services, explore how artificial intelligence can be used to present leaders and workers with better options in...

How Ferrari Hit the Brakes on a Deepfake CEO

In July 2024, a Ferrari executive received several WhatsApp messages that appeared to have been sent by CEO Benedetto Viga. But this was a deepfake, a highly realistic video, image, text, or voice that has been generated using technology, including AI...

Generate Value From GenAI With 'Small t' Transformations

Generative AI may not yet be capable of large-scale transformation, but companies are getting real business value today by targeting three transformation categories with varying degrees of risk: tasks across roles, role- and team-specific tasks, and...

Side Chats During Online Meetings: A Minefield for Leaders

When participants in online meetings use chat tools, they can start productive public chats , or private side chats that the meeting leader and other attendees will never see. While side chats can serve positive purposes, like enhancing connections to...

Philosophy Eats AI

As artificial intelligence and large language models evolve, leaders need to examine the philosophical foundations of how cognitive technologies are trained. Philosophy offers important perspectives on the goals of AI models, the definition of knowledge,...

Turbocharging Organizational Learning With GenAI

By using human language to facilitate interaction and deftly handling unstructured data, words, images, numbers, and sounds, generative AI has enabled entirely new ways of creating, capturing, and transferring organizational knowledge. But successfully...

When Candidates Use Generative AI for the Interview

Generative AI is reshaping how job candidates prepare for interviews and introducing challenges to hiring managers' standard evaluation methods. AI-enhanced responses may not truly reflect interviewees' skills and abilities and can raise concerns about...

AI is increasing demand for managers and changing their skill sets

A study of job postings suggests that AI-driven transformations, rather than reducing the need for managers, actually intensifies managerial demands, making human judgment a crucial complement to AI capabilities.

Analytical AI: A Better Way to Identify the Right AI Projects

A balanced approach between generative and analytical AI (advanced analytics and traditional AI) is necessary for optimal innovation. These variants of artificial intelligence complement each other, enhancing business value creation. The ideation...

Who's Making Your Talent Decisions?

Digital talent management (DTM) systems promise to apply best practices and objective criteria to decisions about who is prioritized for development opportunities. But relying on them entirely can mean effectively ceding decisions about a strategic...

Make it agile

Make it yourself or buy from a supplier? Now there?s a third choice ? opting for agile systems ? which, for smaller manufacturers, might be the better way to stay competitive.

How ethical is your supply chain?

From labor practices to environmental sustainability, is your business accounting for the true cost of what it produces? Here?s how to be profitable without profiteering.

Will Tariffs Drive Domestic Innovation?

In theory, tariffs could give U.S. companies an opportunity to scale-but many are too far behind foreign competitors to gain an advantage.

The Art of Dealing with Trumpian Threats and Theatrics

Canada and the United States have long coexisted as respectful neighbours who have agreed to disagree on many things while benefiting from the integration of our economies and fighting side by side to defend common values. But since winning the recent U...

Leading Successful Digital Transformations

Why do generic leadership qualities and training recipes spell failure for digital transformation initiatives?Stijn Viaene is affiliated with Vlerick Business School

When Another Senior Leader Is Threatening Your Reputation

Three behaviors that can undermine you-and how to counteract them.

What DeepSeek Can Teach Us About Resourcefulness

Four ways companies can creatively leverage knowledge, expertise, and capabilities-even without owning them.

Research: How Retailers Respond When Brands Start Selling Direct

And how suppliers can maintain crucial relationships when pursuing new channels.

How Costly Is a Resume Gap for Executives?

An analysis shows the impact can linger for senior leaders.

How One Company Used AI to Broaden Its Customer Base

Lessons from SAP's efforts to reach small- and medium-sized enterprises.

What Leaders Need to Know About Auditing AI

How to bring clarity to a fundamentally non-linear process.

Cover Letters Still Matter-Even If They're Not Required

In a competitive job market, a great one can make all the difference.

How to Build Career Resilience in Uncertain Times

The challenge today isn't just holding onto a job-it's building a career that won't crumble in the face of disruption.

Microsoft's Skype Deal: How to Make it Work

Skeptics are panning Microsoft's decision to acquire Skype, arguing that the price of $8.5 billion (more than 30 times earnings) is too expensive. But with Skype, Microsoft vaults itself into the world of "free products" in a significant way. How...

How a Legacy Financial Institution Went All In on Gen AI

Moody's calculated that the risk of standing still outweighed the risk of moving fast.

Why Weight Watchers Can't Ignore the Call to Go "Free"

In the face of disruption, hunkering down doesn't work.

When You Oversell Your Abilities and It Backfires

The risks of overconfidence-and five ways to rebuild your credibility.

How Should Gen AI Fit into Your Marketing Strategy?

Three questions to answer.

5 Techniques to Build a More Powerful Speaking Voice

Develop a more commanding, authentic, and engaging vocal presence.

Employees Won't Trust AI If They Don't Trust Their Leaders

It's up to leaders to prove they have benevolent intentions-especially when using the technology in management decisions.

A Guide to Updating Your Resume When Moving from Public to Private Sector

How to translate your accomplishments, skills, and potential.

How to Approach Business Ethics as Global Consensus Breaks Down

Three strategies to help your organization thrive amid geopolitical risk and market volatility.

"The Manager's Job," 50 Years Later

McGill Universitys Henry Mintzberg revisits his award-winning HBR article.

Living in a Radical State of Uncertainty

Natural disasters, nuclear meltdowns, financial chaos, terrorist attacks, Gen Y liberal uprisings, counter-revolutionary clampdowns, sudden commodity scarcity, social media disruptions, emergent nation corporate competition, deep-sea-oil-well blow-ups,...

Strategic Impact Initiatives Can Make Your Business Stronger

What leaders can learn from successful efforts at Flexport and Twilio.

3 Ways to Drive Continuous AI Transformation

Lessons from Intuit on fostering a culture that embraces the technology.

4 Styles of Coaching-and When to Use Them

A 2×2 matrix to help you identify how much guidance your employee needs.

How to Learn from a Failed Negotiation

Turn a loss into future wins.

The Economic Data You Need to Make Decisions Through Volatility

Pay attention to these U.S. government readouts.

3 Types of Silos That Stifle Collaboration-and How to Dismantle Them

Targeted solutions to help you break down internal barriers.

You Don't Need a Mentor to Get the Career Advice You Need

Four ways to find actionable guidance.

Research: How Gig Platforms Can Mitigate Racial Bias in Ratings

The case for thumbs up/thumbs down instead of five stars.

A Manager's Guide to Supporting Employees Impacted by Natural Disasters

How to prioritize their well-being, reallocate their workload, and offer ongoing support.

Navigating the Economy Amid Deliberate Policy Uncertainty

Risks are up, visibility is down, but dont count the U.S. economy out quite yet.

When You Can Tell Someone Isn't Listening to You

Strategies to help you pull them back into the conversation-and keep them there.

5 Pandemic-Era Lessons on Leading Through Drastic Change

How to succeed when disruption is the only constant.

When AI Gets a Board Seat

One company spent a year experimenting with different ways of integrating AI into their executive meetings. Here's what they learned.