Vodafone Insurance
The easy and flexible way to cover your device
Prices vary according to device and level of cover. The cost of insurance for your specific device will be shown at point of purchase
Why Vodafone Insurance?
Choice of cover to suit your needs
Next day replacement ¹
only available on select policies
Worldwide coverage ²
Manufacturer-approved parts ³
What’s covered?
Your device must be less than 37 months old. Your monthly cost will vary based on your device and which level of cover you choose.
Screen Damage* | Damage & Breakdown | Loss, Theft, Damage & Breakdown |
Features
Repair (Express Repair available) | Next day replacement | Next day replacement |
£25/£90 | £25 - £100 | £25 - £150 |
Price † | ||
£3.50 / month | £4 - £11 / month | £6 - £16 / month |
Minimum 3 month period - 30 days cooling off period | ||
* Screen Damage cover
Available for selected mobile devices only. Get a quote to see if this option is available
¹ Geographicalfor next day replacement. Standard repair takes 5 working days. You can opt for Express Repair for an additional £50 when making a claim on Screen Damage cover.
² You are covered for trips worldwide, but replacement or repaired devices can only be sent to a UK address.
³ Although manufacturer approved parts are used for repairs and replacements, there may be implications on your manufacturer warranty. Please refer to the FAQs section below for more detail.
⁴ Accessories up to the value of £200 that are purchased from Vodafone or GetGoFone are covered if they are lost, stolen or damaged in the same incident as the insured device.
⁵ Any claims for additional accessories that were not included in the box with the Apple device are not eligible for AppleCare Services.
† Prices vary according to device. The cost of insurance for your specific device will be shown at point of purchase.
† Not all devices are eligible for Vodafone Insurance. To check whether your device is eligible, click “Get a quote” and follow the quote process. Please contact the dedicated insurance team on 0333 304 3346 to find out more.
What's not covered?
AppleCare Services
Inclusive with Damage & Breakdown and Loss, Theft, Damage & Breakdown cover for all iPhone handsets purchased within 37 months
Walk-in repairs / replacements
At any Apple store
Reduced excess fee
Just £25 for screen/back glass damage repair*
Replacement battery
Free new battery if less than 80% original capacity
24/7 access to Apple experts
Available online and over the phone
Software support
For iOS, iCloud and Apple apps
Please note: Vodafone Insurance with AppleCare Services isn’t available for Screen Damage cover, iPads, Laptops or Apple Watches.
* Back glass repair not available on iPhone SE and iPhone models released prior to iPhone 12.
Insure your device in a few simple steps
Get an instant quote and check out online:
Step 1.
Select your device
Step 2.
Choose level of cover
Step 3.
Confirm your details
To buy insurance, you must be a permanent UK resident with a UK billing address, 18 years old or over, up to date with Vodafone Airtime Plan payments and/or existing Vodafone Insurance policies and the account owner of a Vodafone Pay monthly plan, or Vodafone EVO plan.
If you are a business customer, please contact 0333 304 3346 for options.
How to make a claim
Cancelling your insurance
The quickest way to cancel your insurance is by calling 0333 304 3346 from any UK landline or mobile.Alternatively, to cancel by email please see our FAQ here. If you have a business account, find out how to cancel your business account
Are you a business customer?
If you're a business customer, find out more about business insurance.
FAQs
What impact does insurance have on my manufacturer's warranty?
Does it matter where I bought my device from?
How do I pay for my policy?
What happens to my device if I damage it?
When will my repair or replacement device be delivered?
How many claims can I make?
Where can I find out more information about insurance?
For more information, see our full Terms & Conditions.