Product Manager, Retail Technology
Austin, Texas, United States
Corporate Functions
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar!
The Retail Technology Product Team is responsible for the systems that Apple customers interact with and employees engage to create the Apple experiences in our retail stores.
Description
You will be a part of a team that ensures our technology fulfills Apple’s vision of enabling employees to deliver the best Retail experience in the world. You will partner with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business in our stores.
- Collaborate closely with internal and external partners to identify and drive end to end program experiences and capabilities
- Consistently lead through a customer experience lens toward decision making
- Define and track progress toward key performance indicators and broader retail strategies
- Represent interests of business and technology through the design, development, and deployment of new technology and systems.
Minimum Qualifications
- 4+ years of Product Management experience with a consumer products, retail, consulting or SaaS company.
- Ability to travel up to 15%
Key Qualifications
Preferred Qualifications
- Experience planning, managing, and leading sophisticated technology projects in a high-paced, constantly evolving work environment, leading the team through issue resolution throughout the entire development lifecycle.
- Experience using Agile development methodologies and familiarity using JIRA/Confluence to document business requirements. Prioritizing work into Epics, User Stories, and writing Acceptance Criteria is a plus
- Expertise writing detailed business requirements intended for software engineering, UI/UX design, and track record of working with engineering/design partners to build technology solutions
- Experience delivering global enterprise level employee and consumer facing mobile and web applications, familiarity with user experience and interactive design success methodologies
- Demonstrate an ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions
- Success prioritizing features, coordinating schedules across platforms, coordinating user testing, and communication with partners on roadmaps, delivery status, and change management details
- Demonstrates Apple’s values of inclusion and diversity in daily activities.
Education & Experience
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.