Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, our Site disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. LinenTablecloth does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Our Store does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, our Store shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. LinenTablecloth shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged. If your credit card or bank account has already been charged for the purchase and your order is canceled, our Store shall immediately void the transaction or refund to your original payment method or bank account the amount of the order total.

Third Party Links
This site may contain links to other sites on the internet that are owned and/or operated by third parties. You acknowledge that LinenTablecloth is not responsible for the operation of or content located on or through any such site.

Taxes
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state in which our business operates. For orders shipped to all other states or countries, you, the customer, are solely responsible for all sales and use taxes or any other associated duties or taxes.

Out of Stock Products
When a product you have ordered is out of stock, our Store may provide you with the option to ship your order without any such product. Under these circumstances, provided you agree to have your order shipped without any out of stock items, you will be refunded as per the Order Acceptance Policy in this Agreement. All other orders where stock is unavailable will be canceled and refunded in full, and you will be notified by either email, phone or fax for such cancellation.
If a particular item is out of stock, you may visit the given product page and submit a request to be on the product waiting list. We will notify you by email when any such products, for which you have submitted a request to be on the waiting list, become available for purchase and shipment. Requests to be on a product waiting list do not constitute any guarantee or agreement that such items will be withheld for your personal purchase. The waiting list only serves as a notification once products arrive in our warehouse, and these products will be sold on a first-come-first-serve basis.

Order Cancellation & Changes
Unfortunately at this time, our store is unable to process cancellations. We apologize for any inconvenience this may cause.
Please review orders very carefully prior to submitting them so that cancellations are not required and your order is able to process and ship on time.
Order changes that require different item types, item additions or changes of shipping method are not possible since we do not retain our customers' payment information (e.g., credit card numbers) and these types of changes may require adjustment to the order total.
If an order goes an extended amount of time without being able to be fulfilled, our system will automatically cancel that order. This can happen due to held shorts, address discrepancies, and software settings. Though we strive to continuously improve our systems so this is a rare occurrence, we realize the inconvenience this causes. Refunds are immediately submitted for approval and you should see the funds reflected in your account within 2-6 business days depending on your bank's policies regarding refunds.

RETURN POLICY

**YOU MAY NOT RETURN USED OR OPEN PRODUCT**

You may return most new, unopened items within 30 days of delivery. RMA Form must be file before the 30 days.  Delivery date is determined by the shipping carrier's record of delivery day/time.  Refunds total will be for the item/s value minus a 20% restocking fee (see Restrictions below).

We know ordering online is sometimes challenging, so you may also return a single opened item--that is otherwise in brand new condition--used for sizing or quality checking. If we receive your items in approved condition, you will be refunded for the full value of your items, minus a 20% restocking fee and the cost of the return shipping (if you provide a prepaid shipping label, you will only be subjected to the 20% restocking fee). The refunded value does not include your original shipping costs. Return authorization is required prior to returning your items. Please follow the instructions at "How do I return an item?" Found in the FAQ section of our website.

If, after the 20% Restock Fee and Return Shipping Label has been deducted and you would end up with less than a $10 refund, your return will be denied.

Restrictions
You may not return:

• Items that are damaged, missing parts, not in the original condition, washed or laundered items, or have obvious signs of use for reasons other than a LinenTablecloth error
• Items that were excluded from returns because of clearance pricing or other promotional restrictions
• Items that have been personalized, such as through an engraving or monogramming process

If you return items that are damaged, missing parts, not in the original condition, washed or laundered items, or have obvious signs of use for reasons other than a LinenTablecloth error, you will not be refunded and the product will become the property of Linentablecloth.

Promotions, Sales & Free Gifts

• Free items are subject to stock availability; color and item selection may vary.
• Customers cannot request specific changes to free gifts. The item received depends on availability.
• Sales, promotions, and free gift offers are subject to change and will not be applied after checkout.
• If an order is returned, the free gift must also be returned in its original condition for the return to be processed.
• Not all orders qualify for a free gift. If a gift is not included, the customer must contact customer service. Free gifts are only provided with a purchase; they are not sent separately. If your free gift was not included in your order, we will send double in your next purchase. However, you must contact customer service to verify your claim. Monetary compensation will not be provided for a free item, discount, or promotion not being applied to your order.

 

Return Shipping
Unless you request otherwise, we will provide you with a prepaid return shipping label during the return authorization process. If you return an item using the return label we provide, and the reason for the return is not the result of a LinenTablecloth error, the cost of return shipping will be deducted from your refund. If you choose to ship the item on your own, you'll pay the shipping carrier at the time you ship your return. Keep in mind, our rates with FedEx are heavily discounted and in most cases will be cheaper than what you would pay yourself. After you have received your label, you have 15 days to return your order. If you do not return your order within 15 days of getting the label, you return will be closed.

Expedited Shipping Refunds
If a shipping carrier fails to deliver on time, you will need to notify us within 3 business days of the delivery failure so that we can assist you in getting a refund for the expedited shipping. If you fail to notify us of the delivery failure within 3 business days, the shipping carrier will reject the refund request. 
Linentablecloth has no control over carrier deliveries, so we are not responsible to pay you for the carrier's failure to deliver on time. 

 

Carrier Mistakes or Delays

LinenTablecloth is NOT RESPONSIBLE for delivery carrier mistakes under any circumstances.

LinenTablecloth will not be responsible for any merchandise, whether financially or otherwise, after it leaves our warehouse. If there is a carrier mistake with your order, you must ask us to file a claim on your behalf with the shipping carrier who made the error.

You will ONLY be compensated if we recover the money from the shipping carrier through their claims process.

In the event that we are not able to recover any money, we will not be responsible for reimbursement for or replacement of your merchandise, given that the items left our warehouse in good faith. LinenTablecloth is not responsible for delays in shipping after items leave our warehouse as there are many factors that are out of our control. (e.g., weather conditions) If a shipping carrier defaults on a guaranteed delivery service we can, upon request, file a claim on your behalf to recover the money for our original shipping cost, which can then be refunded.

In the event of the theft of purchased merchandise after delivery, the customer releases our store from any obligation to replace or refund the cost of the items. The customer is solely responsible for retrieving the items once they are left on their property or delivery address. 

Order Errors
In the event that our Store sends damaged, incorrect merchandise or mistakenly omits merchandise from an order, we will make reasonable effort to replace or refund such merchandise, subject to the following limitations:

The Customer is solely responsible for inspecting and confirming that received merchandise matches invoiced merchandise as soon as it is delivered. The Customer acknowledges that failure to make this effort upon receipt of the goods shall be considered negligence by the Customer, who thereby forfeits any and all rights to resolution of claims for missing or incorrect merchandise.

The Customer releases our Store from any obligation to replace, refund or accept returns on incorrect merchandise, or validate and send merchandise for missing item claims, after 15 days from the initial purchase of the order.

The Customer releases our Store from any obligation to meet customer deadlines with shipments of replacement or missing items and agrees that it is the Customer's sole responsibility to sufficiently plan for time-sensitive events with proper contingency for such errors.

Replacements for missing items will be sent at the sole discretion of our Store, based on a reasonable analysis of the circumstances presented in the claim given by the Customer, that may include consideration of potential fraud. The Customer agrees to accept our Store's decision not to send missing items, if our Store determines the missing item claim is invalid, and waives any and all rights to reimbursement or compensation in any form.

Our Store, in its sole discretion, will only send replacement merchandise by FedEx Ground (or the equivalent "ground" service method of a reputable shipping carrier). Missing merchandise will be sent by the same shipping service method from the original invoice between our Store and the Customer. The Customer acknowledges that our Store will not, for any reason, be responsible for additional expedited shipping costs or insurance for replacement or missing items beyond the terms explained herein.
Our Store may, in its sole discretion, choose not to have incorrect merchandise returned prior to issuing a refund or replacement items, of which decision the Customer will be notified in writing.

Any and all other aspects of the order error claim process shall be governed by the Return Policy and Shipping Policy unless the Customer is otherwise notified in writing by our Store.

Customers are responsible for ensuring that their shipping and billing addresses are correct. LinenTablecloth is not responsible for reshipping orders if addresses ship with the incorrect address. Customers may attempt to correct the address via FedEx directly or contact a Customer Service Representative BEFORE the order ships, but address correction is not guaranteed.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. LinenTablecloth reserves the right, at any time after receipt of your order, to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

In such event that we are not able to supply the full amount of items ordered, and you elect to have our Store ship without the full quantity of ordered merchandise, you will be refunded the amount you paid for those items that will not be included in the order. If you choose not to receive your order less any items we are not able to supply, our Store reserves the right to cancel your entire order and refund you for the full order total paid.

Orders with insufficient or inaccurate information, or that in any other way do not comply or adhere to our policies or order processing guidelines, may be placed on hold without prior notification. We will attempt to contact you by the means provided on your account through our Site and will consider leaving a message, either by phone or email, sufficient notification about your order status. If we receive no response from you within 7 days, addressing the problem with your order indicated in our correspondence, then your order will be canceled and refunded without further notification.

Bargain & Clearance Items Policy
Items in our "Bargain", "Outlet" and "Clearance" sections are discounted for one or more of the following reasons:

• returned merchandise by customer
• stains
• runs in fabric
• incomplete stitching
• item is being discontinued
• dye lot issues
• size issues
• dirty
• etc.

Please note discontinued items may also feature manufacturing or transit errors/damages.
NOTE: ALL HOT DEAL ITEMS ARE SOLD AS IS. THERE WILL BE NO RETURNS, NO EXCHANGES, NO REPLACEMENTS.

Notice & Correspondence
Our Store may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address or contact numbers you have provided through our Site. You are solely responsible for ensuring that the domain name http://www.linentablecloth.com is added to your spam or junk email exceptions and agree to hold our Store harmless for any issues that arise from correspondence that you do not receive due to the filtering, by you or your ISP (Internet Service Provider), of any emails we send you.
If you need to notify LinenTablecloth for any reason it must be submitted in writing via email, fax or post. Any other communication, especially by phone, shall be considered invalid as a means of communicating with our Store on important matters, including, but not limited to, amending or cancelling orders, requests to return products, etc. LinenTablecloth shall not be held accountable for resolving any issues addressed by means other than those expressly permitted in this Agreement.

Copyright & Trademark Notice
These are the terms and conditions for linentablecloth.com, the ""Store"", owned and operated by Berrett Brothers Inc., and the registered Trademark "LTC Linens", which is also owned by Berrett Brothers Inc.:
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of LinenTablecloth Copyright © 2005-2020, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Currency Conversion
Please note that since the currency conversion changes daily, LinenTablecloth will only provide an estimate. Your bank will make the final conversion as seen reflected in your invoice.
In order to see the conversion to your preferred currency, click on the appropriate flag in the upper right hand side of the website. For example, if you choose to shop in Canadian Dollars on our site, Click on the Canadian Flag and select "Estimated Canadian Dollar (CAD)". When you return to shopping on the site, you'll see the estimated Canadian shipping displayed in red.