Frequently Questions

The Download Links are given 3 ways.

1. Right After Payment you make the payment, the Link is shown on the Next Page.
2. To the email you used for Payment.
3. Your Account Page. 

We are available to help if you have any questions. On the bottom left side of the website you will see an Icon for Live Chat. If you don’t receive a response within 3 minutes. Email us at [email protected], we will reply within the hour, between the hours of:

8 AM – 8 PM Weekdays
10 AM – 4 PM Weekends

Eastern Time

Once you become a Member we can see if you downloaded any of the PSD Templates, Backgrounds or PNG Images from the site.

We will not refund your payment if you have already downloaded any PSD Template or Image.

Payments will only be refunded within 24 hours after purchase.

No. We do not own the images of any Artist or Models on this site and can not be used for Commercial Use. If you feel that an image does not belong on the site, please contact us and provide proof of ownership so we can take it down.

No. We do not allow any of our designs to be sold on any site.  All PSD Templates on Mixapepsds.com are to be used by you or one client, in a single end product which end users are not charged for. You can not put for Resale.

Exciting Update: All New Models Are Now Commercial Free as of March 18, 2025!

What does “Commercial Free” mean?
This means that all Model PNG Images uploaded on or after March 18, 2025, can now be used for personal and commercial projects without any additional licensing fees or restrictions. Whether you’re designing for clients, selling digital products, or promoting your brand, you can now use these new models freely without worrying about copyright limitations.

🚨 Important Notice:

• Models uploaded before March 18, 2025, are NOT included in the Commercial Free Model images. If you are using older models from our platform, please ensure you check their licensing terms.
• While our new Model PNGs are now Commercial Free, they CANNOT be posted on any other website for download, whether for sale or as a Free Download. These exclusive images are for your creative use only and may not be redistributed or resold as standalone files.