Welcome to Razer Support

5 out of 5 stars

Great communication and direct with understanding the issue so ressolved in 5 minutes. Thanks Jearlen and have a great day.

5 out of 5 stars

The service was fast and precise in what the client needed. The staff is friendly and they take the time to explain things well and how to help you with whatever you need. A very good experience.

5 out of 5 stars

That was a flawless interaction. I was very thankful for the speedy and gracious service!

5 out of 5 stars

Best support team I've speaken to. A lot of them don't make things clear but Rhena made everything super clear and actually wanted to help. I was obviously annoyed that my controller stopped working but support was quick and easy.

5 out of 5 stars

They quickly and expertly navigated my issue and ended up resolving my problem in no time. Thanks for the help!

5 out of 5 stars

I was very happy with the way my interactions went with Jessie and how she treated me and my problem.

5 out of 5 stars

No improvement Needed. Mary Ann was very helpful. She reassured me that there would be a solution for my problem. Not to mention she was very nice and quick to answer. She did an awesome job. Very satisfied with the customer service she provided.

5 out of 5 stars

The best chat assist I have used. I did not have to click too many places to find the chat. There was a good balance of pre-chat questions. The flow of the pre-chat questions was easy to understand. The wait time to chat with a person was short.

5 out of 5 stars

I had an excellent support experience with Razer, thanks to the Advisor, "Novea." Despite my device being slightly out of warranty, she went above and beyond to assist me. Novea patiently guided me through various troubleshooting steps and explored options to get my mouse replaced. Her dedication and customer service skills were truly commendable.

5 out of 5 stars

Never have had an issue with Razer support, very responsive and understanding. If there is an issue to be solved or case that needs a closure Razer support is there for you.