Fellow Person
The app crashes upon trying to set up my att Internet air. It goes to the first page of getting set up where it shows the box and the power cable, I hit next, then the screen goes black for 0.5 seconds then exits. I can't even get the Internet set up because it all seems to be managed thru this app. I've tried restarting my phone, updating apps, updating the phone, clearing cache, resetting my mobile data, but nothing helps. Please fix.
Chris Anderson
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Location access? Why? To run a speed test to the gateway, it needs precise location access of my phone. That makes no sense. The app itself is ok, but (as expected) is chock full of unwanted offers, undesirable add-ons that provide nothing, and excessive permissions. Additionally, it is VERY slow to modify any 'profiles'. painfully slow.
12 people found this review helpful
Miguel Williams
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This app consistently crashes when trying to log in and you click the state login button after a certain amount of time when you go to use your fingerprint to login it will make you go through the whole process all over again as if you're just opening the app for the first time this is beginning to be aggravating every time I update the app it gets worser and worser this app has a ton of bug fixes and sometimes when resetting the Wi-Fi through the app it'll make your Wi-Fi change channels.
1 person found this review helpful
AT&T Services, Inc.
December 13, 2024
Sorry to hear you are having issues. Can you please send us an email at
[email protected] with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.