2.5
462K reviews
100M+
Downloads
Content rating
Everyone
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About this app

The Mi Telcel app is the easiest way to recharge, pay, purchase packages and manage your line services without having to go to a Customer Service Center. It is available to all our clients with a compatible GMS device.
Download it, use it and save time.
Once you download it, register to access all the possibilities it offers. If you are not yet registered, you can use Mi Telcel to recharge and check your balance and Internet consumption.

Do you have an Income Plan?
On the “Home” screen we present the most relevant information about your line; Know your balance and payment deadline.
In the “My Account” section, pay your bill with a credit or debit card, download your previous invoices and check your payment history.

In the “Services” section you can register/unsubscribe the Additional Services of your line and learn about the Internet of Things.

In the “Packages” section you can buy Internet packages, packages to travel abroad and top up friends and family with a credit or debit card.

Do you have a Telcel Friend?
In the “Home” section we show you the most relevant information about your line, you can contract Internet and Amigo Unlimited Packages and, if you already have one, we tell you what it is and the MB available. Check the details of your balances and top up with a credit or debit card.

In the “Services” section you can check your Telcel and Third Party subscriptions.

In the “Packages” section you can also top up your balance, contract Internet packages.
Updated on
Oct 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
459K reviews
A Google user
April 9, 2020
Never Works, the services are always down and causes to crash. And cant rely on the website because was built with so many bugs. If you want an application that just waste your time, battery and memory, this is the one. Complete waste of an app, and sadly the only other way to manage your account is via their website and that even worst. Cant believe they would release this to the public.
111 people found this review helpful
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Keith Ian
February 10, 2021
Though they finally fixed the issue where we couldn't see how much data we were using, now it only shows the whole number. For example, it shows 6 or 7 gb left instead of 6.7 or 7.3. This happened only recently. I personally think it's a horrible practice as you have no way of knowing whether you are at 6.1 or 6.9. It's the first time I've seen a cell phone company do this.
73 people found this review helpful
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Telcel, Radiomovil Dipsa S.A. de C.V.
October 27, 2020
Hola Keith. Por favor envíanos un vídeo donde se aprecie la falla que nos comentas a [email protected], acompañado del tipo de plan (Prepago, postpago o mixto), línea telefónica, marca y modelo de tu equipo y versión de Android, esta información servirá para revisar personalmente tu situación y darte una pronta solución. Gracias.
Donna Beardsley
July 15, 2020
A disaster in cyberspace: way too cluttered, confused, confusing, half of the time does not complete any pages before disappearing into its own little Neverland. A classic example of more being so much less. And, on top of it all, this app displays arrogance. Really a poor app! See
36 people found this review helpful
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Telcel, Radiomovil Dipsa S.A. de C.V.
July 15, 2020
¡Que tal Samuel! Lamentamos los inconvenientes que presentes con nuestra app, vamos a revisar lo que nos indicas, para poder mejorarla. ¡Saludos!

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