List of Abbreviations
List of Figures
List of Tables
List of Online Materials
List of Appendixes
Foreword
Preface
Acknowledgments
PART I: INFORMATION LANDSCAPES
Chapter 1: What it Means to be an Information Professional Today
Sandra Hirsh
Chapter 2: History of Libraries, Information, and Communities
Christine Pawley
Chapter 3: The Transformative Information Landscape
Stephen Abram
PART II: INFORMATION USERS
Chapter 4: Information Communities
Karen E. Fisher and Crystal Fulton
Chapter 5: Information Needs
Heather O’Brien, Devon Greyson, Heather De Forest, and Kristina McDavid
Chapter 6: Equity of Access, Diversity, and Inclusion
Kawanna Bright
Chapter 7: Social Justice
Melissa I. Cardenas-Dow
PART III: INFORMATION ORGANIZATIONS
Chapter 8: Literacy and Media Centers: School Libraries
Mary Ann Harlan
Chapter 9: Learning and Research Institutions: Academic Libraries
Mary Ann Mavrinac
Chapter 10: Community Anchors for Lifelong Learning: Public Libraries
Erica Freudenberger
Chapter 11: Different Information Environments: Special Libraries and Information Centers
Crystal S. Megaridis with Cara Marcus, Brandy King, Michelle Drabik,
and Dawn Lynn
PART IV: INFORMATION SERVICES
Chapter 12: Virtual Resources and Services
Ellyssa Valenti Kroski
Chapter 13: Information Intermediation and Reference Services
Johanna Tunon
Chapter 14: Metadata, Cataloging, Linked Data, and the Evolving ILS
Mary K. Bolin
Chapter 15: Curation and Preservation
Katherine Skinner
Chapter 16: User Experience
Courtney McDonald
Chapter 17: Accessing Information Anywhere and Anytime: Access Services
Michael J. Krasulski
Chapter 18: Teaching Users: Information and Technology Literacy Instruction
Bernd Becker
Chapter 19: Hyperlinked Libraries
Michael Stephens
Chapter 20: Creation Culture and Makerspaces
Kristin Fontichiaro
PART V: MANAGING INFORMATION ORGANIZATIONS
Chapter 21: Strategic Planning
Lisa G. Rosenblum
Chapter 22: Change Management
Ruth Barefoot
Chapter 23: Community Resilience
Rebekkah Smith Aldrich and Michele Pavone Stricker
Chapter 24: Managing Budgets
Sara F. Jones
Chapter 25: Managing Human Resources
Maureen L. Mackenzie-Ruppel, Bruce Haller, and Robert Goch
Chapter 26: The Design Thinking Process
Rachel Ivy Clarke
Chapter 27: Managing Collections
Wayne T. Disher
Chapter 28: Managing Technology
Marshall Breeding
Chapter 29: Data Management, Analysis, and Visualization
H. Frank Cervone
Chapter 30: Communication, Marketing, and Outreach Strategies
Susan W. Alman
Chapter 31: Advocacy
Patrick “PC” Sweeney
PART VI: INFORMATION ISSUES
Chapter 32: Information Policy
Paul T. Jaeger
Chapter 33: Information Ethics
Martin L. Garnar
Chapter 34: Copyright and Creative Commons
Mary Minow and Liz Hamilton
Chapter 35: Information Licensing
Celeste Feather, Sharla Lair, and Jill Grogg
Chapter 36: Open Access
Heather Joseph
Chapter 37: Information Privacy and Cybersecurity
Cherie L. Givens
Chapter 38: Intellectual Freedom
Deborah Caldwell-Stone
PART VII: INFORMATION HORIZONS
Chapter 39: Career Management Strategies for Lifelong Success
Kim Dority
Chapter 40: Leadership Skills for Today’s Global Information Landscape
Kendra Albright
Glossary of Terms
Bibliography
About the Editor
About the Contributing Authors
Index